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Faculty of Commerce - Papers (Archive)

2010

Empirical

Articles 1 - 4 of 4

Full-Text Articles in Social and Behavioral Sciences

Capital Structure And Its Implications: Empirical Evidence From An Emerging Market In South Asia, Athula S. Manawaduge, Anura De Zoysa, Palli Mulla K A Chandrakumara Jan 2010

Capital Structure And Its Implications: Empirical Evidence From An Emerging Market In South Asia, Athula S. Manawaduge, Anura De Zoysa, Palli Mulla K A Chandrakumara

Faculty of Commerce - Papers (Archive)

Using panel data regression analysis for a sample of 171 companies, this paper examines the implications of capital structure of corporate entities in an emerging market, Sri Lanka. The results demonstrate that most of the Sri Lankan firms finance their operations with short-term debt capital as against the long-term debt capital. It provides strong evidence to indicate that debt capital has a negative impact on firm performance. The study also found a significant negative relationship between tangibility and performance indicating inefficient utilization of non-current assets. The negative performance implications associated with over-utilization of short-term debts and the under-utilization non-current assets …


In What Condition Is A Price Increase Perceived As Fair? An Empirical Investigation In The Cable Car Industry, Thomas Bieger, Isabelle Engeler, Christian Laesser Jan 2010

In What Condition Is A Price Increase Perceived As Fair? An Empirical Investigation In The Cable Car Industry, Thomas Bieger, Isabelle Engeler, Christian Laesser

Faculty of Commerce - Papers (Archive)

This paper investigates the concept of customers' perceived price fairness in the context of different price increase conditions. Several tourism service industries seem reluctant to systematically vary or occasionally rise prices, mostly because of potential negative consumer responses. Previous studies in behavioral pricing confirm that a price increase may be perceived as highly unfair and, with this, may lead to negative consequences for the firm. However, there is some evidence that not all price increase events are perceived equally and that consumers' fairness perception depends on the situational conditions of the respective price event. Drawing on the principle of dual …


The Mechanics Of Ecollaboration And Why It Works- An Empirical Assessment Of Australian Smes, Lois Burgess, Michael L. Jones Jan 2010

The Mechanics Of Ecollaboration And Why It Works- An Empirical Assessment Of Australian Smes, Lois Burgess, Michael L. Jones

Faculty of Commerce - Papers (Archive)

This paper investigates factors conducive to the development of Small and Medium Enterprise (SME) innovation in the context of the adoption and use of electronic collaboration technologies (eCollaboration), to enhance business growth, competitiveness and future economic viability. A change from competition to collaboration is an imperative for many firms today. The current economic climate is one reason why firms should work together, but more driving than this are the ubiquitous effects of globalisation. Australian firms are facing fierce competition from many overseas nations which have the advantage of cost effective labour. Businesses must transcend from attitudes of competing to attitudes …


An Empirical Analysis Of The Retention Of Dissatisfied Business Services Customers Using Structural Equation Modelling, Venkata K. Yanamandram, Lesley White Jan 2010

An Empirical Analysis Of The Retention Of Dissatisfied Business Services Customers Using Structural Equation Modelling, Venkata K. Yanamandram, Lesley White

Faculty of Commerce - Papers (Archive)

This study extends the body of literature concerning service switching, complaint handling, dependence and commitment by investigating why dissatisfied B2B customers do not switch service providers. Specifically, it develops and tests a social exchange-based model examining how dissatisfied, but behaviourally loyal, customers act in terms of their repurchase intentions. A conceptual model, specifying a set of hypothesised relationships between dimensions of switching costs, interpersonal relationships, dimensions of complaint handling, satisfaction with complaint handling, attractiveness of alternatives, dependence, calculative commitment and repurchase intentions, was examined using AMOS 17.0 on a sample of 376 business directors/managers from responding organisations. The results show …