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Full-Text Articles in Social and Behavioral Sciences
A Composite Index To Measure Integration Of Global Business Citizenship, Linda L. Sanner
A Composite Index To Measure Integration Of Global Business Citizenship, Linda L. Sanner
Walden Dissertations and Doctoral Studies
Among the top Fortune 100 U.S. companies, 97% claim to be global business citizens, primarily based on self-evaluated qualitative criteria. The purpose of this quantitative cross-sectional survey design study was to develop a self-administered survey and apply it to calculate a composite index rating that assesses the maturity level a company has attained toward becoming a global business citizen. The theoretical framework underpinning the research was based on the theory of global business citizenship (GBC) and accompanying four-step implementation process. The GBC theory was utilized to develop the research survey consisting of 1 qualifying question and 22 Likert-type questions. The …
Relationship Building And Unethical Behavior In The Hospitality Industry, Sharron Lee Koch
Relationship Building And Unethical Behavior In The Hospitality Industry, Sharron Lee Koch
Walden Dissertations and Doctoral Studies
Relationship building is a fundamental component to develop successful businesses, although corrupt purchasing executives pay bribes in excess of $1.5 trillion dollars annually. The participants for this case study consisted of 10 national sales managers who have successfully implemented strategies to train suppliers in relationship building in a hotel in Greensville, South Carolina. The resource dependence theory grounded the study. The purpose of this single case study was to explore strategies a hotel owner in Greenville, South Carolina used to train managers on relationship building. Collection of data included 8 semi-structured telephone interviews and 2 video interviews that were audio …