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Full-Text Articles in Social and Behavioral Sciences

Sheep And Their Herders: Testing The Myth Of Rational Voters – A Latvian Case Study, Daniel Brou, Kirk Collins, Brent Mckenzie Dec 2010

Sheep And Their Herders: Testing The Myth Of Rational Voters – A Latvian Case Study, Daniel Brou, Kirk Collins, Brent Mckenzie

Daniel Brou

Through the use of a simple behavioural political economy model, we cast doubt on the assumption that voters behave in predictable ways dependent on their expected support for government policies. We show that under certain conditions an unfavourable (i.e. welfare reducing) policy may result, even with well-informed, welfare maximising voters. While true that voter behaviour may align with government policies, this alignment has more to do with a perceived lack of influence, rather than policy support. The case of Latvia's accession to the European Union is used as a case study to evaluate the government's policy in terms of voting …


Effects Of Library Instruction On University Students’ Satisfaction With The Library: A Longitudinal Study, Anthony Stamatoplos, Robert Mackoy Apr 2010

Effects Of Library Instruction On University Students’ Satisfaction With The Library: A Longitudinal Study, Anthony Stamatoplos, Robert Mackoy

Robert Mackoy

Consideration of satisfaction should be an important part of the evaluation of library services. Satisfaction depends, to some extent, on patron expectations of services. This study evaluated changes in student expectations following library instruction and how they were related to overall, long-term satisfaction with the library. Satisfaction appeared to be related to student perceptions of information accessibility, staff competence and helpfulness, computer usefulness and ease of use, and skill level for using libraries. The study suggests that libraries may be well served by measuring patron satisfaction and learning what variables drive satisfaction at particular libraries.