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Full-Text Articles in Physical Sciences and Mathematics
Finding The Best Predictors For Foot Traffic In Us Seafood Restaurants, Isabel Paige Beaulieu
Finding The Best Predictors For Foot Traffic In Us Seafood Restaurants, Isabel Paige Beaulieu
Honors Theses and Capstones
COVID-19 caused state and nation-wide lockdowns, which altered human foot traffic, especially in restaurants. The seafood sector in particular suffered greatly as there was an increase in illegal fishing, it is made up of perishable goods, it is seasonal in some places, and imports and exports were slowed. Foot traffic data is useful for business owners to have to know how much to order, how many employees to schedule, etc. One issue is that the data is very expensive, hard to get, and not available until months after it is recorded. Our goal is to not only find covariates that …
Customer Age As A Predictor Of Contact Volume, Tollan Renner
Customer Age As A Predictor Of Contact Volume, Tollan Renner
Honors Theses and Capstones
A two stage modeling approach for modeling customer age as a predictor of contact volume was conducted using a real-world data set of approximately 2,000,000 contacts from a company call center. Two models were constructed in the first stage, one a straightforward regression and the other a series of regressions. One was selected as better performing and scaled up to predict calls received from calls answered. The second stage of the modeling included a day of the week covariate and performed the best of the models created. This model uses age bins as model effects, of which the youngest age …