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Factors Affecting Electronic Banking Adoption In Barbados, Jacqueline Delores Bend
Factors Affecting Electronic Banking Adoption In Barbados, Jacqueline Delores Bend
Walden Dissertations and Doctoral Studies
The low rate of customers' adoption of electronic banking services affects retail banks' profitability. The operating cost for a financial transaction performed by bank tellers averages US$1.07 compared to US$0.01 using electronic banking channels. It is paramount for retail banking leaders to understand the factors influencing customer adoption of electronic banking to sustain competitive advantage. Grounded in the technology acceptance model framework, the purpose of this quantitative correlational study was to examine the relationship between perceived usefulness (PU), perceived ease of use (PEOU), and customer adoption of electronic banking in Barbados. The validated technology acceptance model survey instrument was used …
Enterprise Resource Planning Implementation In Higher Education: Cost Containment Strategies, Tysha K. Tolefree
Enterprise Resource Planning Implementation In Higher Education: Cost Containment Strategies, Tysha K. Tolefree
Walden Dissertations and Doctoral Studies
Lack of effective cost containment strategies to support enterprise resource planning (ERP) system implementations within higher education institutions (HEIs) result in budget overruns 50% of the time. Grounded in Gartnerâs IT cost containment techniques, the purpose of this qualitative multiple case study was to explore strategies HEI project directors use to support a successful ERP implementation on time and within budget. The participants comprised 5 project directors and managers from HEIs and another public organization in the state of Washington. Data were collected from semistructured interviews, archival data, and organization documents. Thematic analysis was used to analyze the data, and …