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Articles 1 - 30 of 76
Full-Text Articles in Physical Sciences and Mathematics
Information Technology Infrastructure Library: Postimplementation Experiences Of Small Business It Support Employees., Imoovberame Darren Obazu
Information Technology Infrastructure Library: Postimplementation Experiences Of Small Business It Support Employees., Imoovberame Darren Obazu
Walden Dissertations and Doctoral Studies
Information technology (IT) employees of small business organizations have been the driving force for the implementation of innovative standardized IT service management and process improvement initiatives. Competitiveness amongst small business IT organizations in the market for quality IT service delivery led small business IT leaders toward the implementation of an information technology infrastructure library (ITIL) as an IT service management framework. The problem addressed in this research encompassed the needs of small business IT leaders and ITIL designers to understand the perceptions of IT operation employees following ITIL implementation. The purpose of this qualitative multiple case study was to explore …
Exploring Strategies For Recruiting And Retaining Diverse Cybersecurity Professionals, Vivian Lyon
Exploring Strategies For Recruiting And Retaining Diverse Cybersecurity Professionals, Vivian Lyon
Walden Dissertations and Doctoral Studies
The cyber threat landscape has led some cybersecurity leaders to focus on a holistic approach encompassing people, processes, and technology to make their government agencies and organizations more responsive to a more diverse and inclusive cyber workforce to protect critical infrastructure from hackers or cybercriminals intent on causing harm. This qualitative multiple case study used Schein’s organizational culture theory to explore strategies used by cybersecurity leaders to attract, recruit, and retain diverse cybersecurity professionals to effectively and efficiently protect sensitive systems from rising cyber threats. The study's population consisted of cybersecurity leaders from 3 government agencies and 9 organizations in …
Exploring Strategies For Adapting Traditional Vehicle Design Frameworks To Autonomous Vehicle Design, Alex Munoz
Exploring Strategies For Adapting Traditional Vehicle Design Frameworks To Autonomous Vehicle Design, Alex Munoz
Walden Dissertations and Doctoral Studies
Fully autonomous vehicles are expected to revolutionize transportation, reduce the cost of ownership, contribute to a cleaner environment, and prevent the majority of traffic accidents and related fatalities. Even though promising approaches for achieving full autonomy exist, developers and manufacturers have to overcome a multitude of challenged before these systems could find widespread adoption. This multiple case study explored the strategies some IT hardware and software developers of self-driving cars use to adapt traditional vehicle design frameworks to address consumer and regulatory requirements in autonomous vehicle designs. The population consisted of autonomous driving technology software and hardware developers who are …
Factors Affecting Electronic Banking Adoption In Barbados, Jacqueline Delores Bend
Factors Affecting Electronic Banking Adoption In Barbados, Jacqueline Delores Bend
Walden Dissertations and Doctoral Studies
The low rate of customers' adoption of electronic banking services affects retail banks' profitability. The operating cost for a financial transaction performed by bank tellers averages US$1.07 compared to US$0.01 using electronic banking channels. It is paramount for retail banking leaders to understand the factors influencing customer adoption of electronic banking to sustain competitive advantage. Grounded in the technology acceptance model framework, the purpose of this quantitative correlational study was to examine the relationship between perceived usefulness (PU), perceived ease of use (PEOU), and customer adoption of electronic banking in Barbados. The validated technology acceptance model survey instrument was used …
Organization Global Software Development Challenges Of Software Product Quality, Patrick Enabudoso
Organization Global Software Development Challenges Of Software Product Quality, Patrick Enabudoso
Walden Dissertations and Doctoral Studies
Leaders of global software development (GSD) processes in organizations have been confronting low software product quality. Managers of these processes have faced challenges that have been affecting customer satisfaction and that have resulted in negative social impacts on public safety, business financial performance, and global economic stability. The purpose of this qualitative exploratory multiple case study was to discover a common understanding shared by managers in Canadian GSD organizations of how to meet software product quality goals and enhance customer satisfaction. The conceptual framework for the study was based on Deming's 14 principles of quality management. The purposeful sample included …
Strategies Used To Mitigate Social Engineering Attacks, Lindiwe T. Hove
Strategies Used To Mitigate Social Engineering Attacks, Lindiwe T. Hove
Walden Dissertations and Doctoral Studies
Cybercriminal activity performed widely through social engineering attacks is estimated to be one of the substantial challenges the world will face over the next 20 years. Cybercriminal activity is important to chief information security officers (CISOs) because these attacks represent the largest transfer of economic wealth in history and pose risks to the incentives for organizational innovation and investment and eventually become more profitable than the global trade of all major illegal drugs combined. Grounded in the balanced control theory, the purpose of this multiple case study was to explore strategies CISOs use to mitigate social engineering attacks within their …
The Impact Of Technological Advances On Older Workers, Toni Mcintosh
The Impact Of Technological Advances On Older Workers, Toni Mcintosh
Walden Dissertations and Doctoral Studies
The general problem addressed in this study was the treatment of older workers in the information technology industry that contributes to age discrimination in the workplace. Age discrimination is against the law irrespective of whether it is aimed at older workers in the workforce or becoming job candidates at an advanced age. Although previous research has shown that age discrimination is prevalent in work environments, little has been suggested to eradicate the issue in the workplace. The purpose of this qualitative case study was to investigate the issue of age discrimination as it relates to workers over the age of …
Youth Leadership Development Program Evaluation, Loreley Lyn Smith
Youth Leadership Development Program Evaluation, Loreley Lyn Smith
Walden Dissertations and Doctoral Studies
In competitive youth sports organizations, few organizational leaders focus on leadership development to prepare youth for life situations. Sports organizational leaders are concerned about youth leadership development, as development allows youth to build skills necessary to understand their strengths and weaknesses and recognize ways to overcome fears. Grounded in social learning theory, the purpose of this summative program evaluation was to determine the extent to which a competitive youth sports leadership development program aligned with the organizationâs primary objective to provide skilled athletic training while providing lessons to prepare youth for adulthood. The participants comprised 40 key stakeholders, including participants …
Analysis Of Driving Forces That Ensures The Sustainability Of Voter Accreditation Technology, Lawrence Oluwagbenga Bayode
Analysis Of Driving Forces That Ensures The Sustainability Of Voter Accreditation Technology, Lawrence Oluwagbenga Bayode
Walden Dissertations and Doctoral Studies
Nigeria’s electoral body, the independent national electoral commission (INEC), deployed a novel information technology (IT) based voter accreditation technology in 2015. Benefits realized included transparency and curtailed electoral malpractices. The purpose of this quantitative correlational study was to examine the relationship(s) between some variables categorized into technological, organizational, and economic factors, and Sustainability of voter accreditation technology (SVAT). The theoretical framework for the study was the e-voting system adoption model in combination with constructs from three other theories. A total of 138 IT experts participated and were asked (via SurveyMonkey) of the relationships between the following factors and SVAT: ease …
Ethics Of Collection And Use Of Consumer Information On The Internet, Thanh M. Pham
Ethics Of Collection And Use Of Consumer Information On The Internet, Thanh M. Pham
Walden Dissertations and Doctoral Studies
Consumer online activities can generate massive volumes of data that private companies may collect and use for business purposes. Consumer personal data need to be protected from unauthorized access and misuse. The specific problem is that consumers have little control regarding their data being collected and used by private companies. The purpose of this qualitative archival research was to explore business practices involving collection and use of consumer data without an individual’s consent. This study used the big data ethical conceptual framework to focus on various privacy issues, including those related to ownership, transparency, ethics, and consumer privacy laws. Archival …
Strategies Used By It Project Managers To Integrate Icts In The Eastern Caribbean, Carl St. Aubin Roberts
Strategies Used By It Project Managers To Integrate Icts In The Eastern Caribbean, Carl St. Aubin Roberts
Walden Dissertations and Doctoral Studies
Current practices used to guide information and communication technology (ICT) projects in the Caribbean and developing countries lead to high project failure rates. Project managers must adopt new innovative approaches for transformation towards a 21st-century information society and sustainable digital economies. Grounded in the technology acceptance model (TAM), the purpose of this qualitative multiple-case study was to explore strategies information technology (IT) project managers use to implement IT frameworks designed to guide Caribbean ICT integration. Data were collected from face to face interviews and company documents and analyzed using coding, thematic analysis, and methodological triangulation. The participants were 12 IT …
Knowledge Management, Innovations Systems, And Firm Performance, Henry Dion Young
Knowledge Management, Innovations Systems, And Firm Performance, Henry Dion Young
Walden Dissertations and Doctoral Studies
Small and medium sized-enterprise managers are unable to effectively manage employees’ knowledgeability and innovation systems successfully, which results in negative firm performance. Managers who do not consider employee knowledge management and the benefits related to innovation systems experience financial hardships within the organization. Grounded in the unified model of dynamic organizational knowledge creation theory, the purpose of this quantitative correlational study was to examine the relationship between knowledge management, innovation systems, and firm performance. Data were collected using SurveyMonkey to gather online survey responses from 80 small and medium-sized enterprise managers in California. The results of the standard multiple linear …
Technology Business Leaders' Strategies To Increase Employees' Engagement, Desmond J. L. Browne
Technology Business Leaders' Strategies To Increase Employees' Engagement, Desmond J. L. Browne
Walden Dissertations and Doctoral Studies
AbstractEmployee disengagement is costly and reduces an organization's ability to meet its full potential to produce business results. Technology business leaders who have engaged employees can positively alter the company's rapid transformation to be more competitive. Grounded by the social exchange theory, the purpose of this qualitative single case study was to explore strategies 6 technology leaders in the Atlanta metropolitan area use to engage employees. Data were collected through semistructured interviews and company documents. Data were analyzed using Yin's 5-step data analysis process. Three themes emerged: communicate with transparency, provide offerings for training and rewards, and identify and implement …
Factors That Influence Throughput On Cloud-Hosted Mysql Server, Eric Brown
Factors That Influence Throughput On Cloud-Hosted Mysql Server, Eric Brown
Walden Dissertations and Doctoral Studies
Many businesses are moving their infrastructure to the cloud and may not fully understand the factors that can increase costs. With so many factors available to improve throughput in a database, it can be difficult for a database administrator to know which factors can provide the best efficiency to maintain lower costs. Grounded in Six Sigma theoretical framework, the purpose of this quantitative, quasi-experimental study was to evaluate the relationship between the time of day, the number of concurrent users, InnoDB buffer pool size, InnoDB Input/Output capacity, and MySQL transaction throughput to a MySQL database running on a cloud, virtual, …
Exploring The Relationship Between Iot Security And Standardization, James Jenness Clapp
Exploring The Relationship Between Iot Security And Standardization, James Jenness Clapp
Walden Dissertations and Doctoral Studies
The adoption of the Internet of Things (IoT) technology across society presents new and unique challenges for security experts in maintaining uninterrupted services across the technology spectrum. A botnet implemented over 490,000 IoT connected devices to cripple the Internet services for major companies in one recent IoT attack. Grounded in Rogerâs diffusion of innovations theory, the purpose of this qualitative exploratory multiple-case study was to explore implementation strategies used by some local campus IT managers in educational institutions in the United States to secure the IoT environment. The participants were 10 IT local campus IT managers within educational institutions across …
Denial Of Service Attacks: Difference In Rates, Duration, And Financial Damages And The Relationship Between Company Assets And Revenues, Abebe Gebreyes
Denial Of Service Attacks: Difference In Rates, Duration, And Financial Damages And The Relationship Between Company Assets And Revenues, Abebe Gebreyes
Walden Dissertations and Doctoral Studies
AbstractDenial-of-service/distributed denial-of-service (DoS) attacks on network connectivity are a threat to businesses that academics and professionals have attempted to address through cyber-security practices. However, currently there are no metrics to determine how attackers target certain businesses. The purpose of this quantitative study was to address this problem by, first, determining differences among business sectors in rates and duration of attacks and financial damages from attacks and, second, examining relationship among assets and/or revenues and duration of attacks and financial damages. Cohen and Felson's routine activity theory and Cornish and Clarke's rational choice theory served as frameworks as they address the …
Exploration Of Ehr Implementation Strategies: A Qualitative Study, Scot Eric Loerch
Exploration Of Ehr Implementation Strategies: A Qualitative Study, Scot Eric Loerch
Walden Dissertations and Doctoral Studies
AbstractElectronic health record system implementations have a high failure rate when properly developed strategies are not used. These implementation failures affect healthcare workers and practitioners core roles through a lack of documentation practices, which decreases the quality of the care of the patients. Grounded in the technology acceptance model, the purpose of this qualitative multiple case study was to explore the strategies information technology systems engineers use for the implementation of Health Information Management Systems. The participants were 10 information technology systems engineers from three healthcare organizations in the greater Tennessee area. The data were collected through recorded participant interviews …
Information Technology Strategies Automotive Retailers Use To Improve Customer Retention, Alexious Mulemba
Information Technology Strategies Automotive Retailers Use To Improve Customer Retention, Alexious Mulemba
Walden Dissertations and Doctoral Studies
Business managers in the automotive retail industry face challenges in retaining customers in sales operations. Automotive business managers' failure to retain customers negatively affects sales, revenue, and sustainable business performance. Grounded in expectation-confirmation theory, the purpose of this qualitative multiple case study was to explore the IT strategies some business managers use in the automotive retail industry to retain customers. The participants comprised 4 business managers from 2 automotive retail dealerships in the Western Region of Saudi Arabia, who used IT strategies to retain customers. Data were collected from semistructured interviews, interview notes, and company documents. Four themes emerged: customer …
Technical Strategies Database Managers Use To Protect Systems From Security Breaches, Leonard Ogbonna
Technical Strategies Database Managers Use To Protect Systems From Security Breaches, Leonard Ogbonna
Walden Dissertations and Doctoral Studies
Healthcare organizations generate massive amounts of data through their databases that may be vulnerable to data breaches due to extensive user privileges, unpatched databases, standardized query language injections, weak passwords/usernames, and system weaknesses. The purpose of this qualitative multiple case study was to explore technical strategies database managers in Southeast/North Texas used to protect database systems from data breaches. The target population consisted of database managers from 2 healthcare organizations in this region. The integrated system theory of information security management was the conceptual framework. The data collection process included semistructured interviews with 9 database managers, including a review of …
Strategies For Managing Offshore Outsourcing For Business Sustainability, Idrissa Maiga Hamidou Issa
Strategies For Managing Offshore Outsourcing For Business Sustainability, Idrissa Maiga Hamidou Issa
Walden Dissertations and Doctoral Studies
Ineffective offshore outsourcing strategies can contribute to unexpected and significant costs for businesses. Strategies to improve outsourcing outcomes are critical to business managers because often third parties contracted to implement offshore outsourcing fail to fulfil business managers’ expectations who can benefit from understanding how to manage outsourced operations and anticipate potential problems. Grounded in transaction cost theory, cultural and customs theory, and the resource-based view theory, the purpose of this qualitative single case study was to explore strategies and processes business managers use to maintain their organization after the implementation of offshore outsourcing. The participants consisted of 3 managers who …
Social Presence, Immediacy Of Communication, Concurrency, And Use Of Enterprise Social Networks, Veleta A. Gordon
Social Presence, Immediacy Of Communication, Concurrency, And Use Of Enterprise Social Networks, Veleta A. Gordon
Walden Dissertations and Doctoral Studies
Managers are faced with low continuous postadoption usage rates for enterprise social networks implemented at high costs. The problem is a potential loss of value-added benefits when organizations experience a lapse in continuous usage of enterprise social networks among corporate knowledge workers. The purpose of this quantitative study was to test the unified theory of acceptance and use of technology that relates collaboration technology constructs to continuous usage of enterprise social networks for knowledge workers at information technology Fortune 500 companies in the United States. The key research question aimed to examine the relationship among social presence, immediacy of communication, …
Strategies To Digitize Business Processes, Mohamed Abdelmoneim
Strategies To Digitize Business Processes, Mohamed Abdelmoneim
Walden Dissertations and Doctoral Studies
Information technology leaders with limited digitization strategies are less profitable than competitors in the same industry. Without digital strategies, information technology leaders suffer from manual business processes, which results in losing business opportunities. Grounded in general systems theory, the purpose of this multiple case study was to explore the strategies that 10 IT leaders used to transform business processes digitally at four different organizations in Ireland. Data were collected using semistructured face-to-face interviews. The second data source was organizational digitization documents. The 3 themes that emerged from thematic analysis were (a) strong digital leadership competencies, (b) digitally aligned with the …
Effective Data Analytics And Security Strategies In Internal Audit Organizations, Desiree Auchey
Effective Data Analytics And Security Strategies In Internal Audit Organizations, Desiree Auchey
Walden Dissertations and Doctoral Studies
The digitization of the corporate and regulatory environment presents an opportunity for internal audit organizations to change their audit techniques and increase their value to corporations. Audit functions have not kept pace with these advancements, as evidenced by the massive frauds in recent years, and current audit methodology does not robustly incorporate analytics and security of data. Grounded in agency theory, the purpose of this qualitative case study was to explore successful strategies business leaders use to implement data analytics and security for internal auditing and fraudulent activity. The participants comprised 3 audit leaders in Pennsylvania, who effectively used data …
Cloud Adoption Decision-Making Processes By Small Businesses: A Multiple Case Study, Francis Blay
Cloud Adoption Decision-Making Processes By Small Businesses: A Multiple Case Study, Francis Blay
Walden Dissertations and Doctoral Studies
Cloud services have emerged as a compelling technology with immense benefits, but many companies still have concerns about cloud services adoption because of several failures that have occurred, including mistakes by service providers, exploitation of security flaws by hackers, and immature policies and procedures. The specific problem is how small businesses often lack the understanding of the ramifications of their respective decision-making processes to adopt cloud services. There is little understanding of the decision-making processes managers use in cloud services adoption. The purpose of this qualitative multiple case study was to explore the decision-making processes of 3 small businesses in …
Exploring Cybersecurity Awareness And Training Strategies To Protect Information Systems And Data, Michael Hanna
Exploring Cybersecurity Awareness And Training Strategies To Protect Information Systems And Data, Michael Hanna
Walden Dissertations and Doctoral Studies
Ineffective security education, training, and awareness (SETA) programs contribute to compromises of organizational information systems and data. Inappropriate actions from users due to ineffective SETA programs may result in legal consequences, fines, reputational damage, adverse impacts on national security, and criminal acts. Grounded in social cognitive theory, the purpose of this qualitative multiple case study was to explore strategies hospitality organizational information technology (IT) leaders utilized to implement SETA successfully. The participants were organizational IT leaders from four organizations in Hampton Roads, Virginia. Data collection was performed using telephone and video teleconference interviews with organizational IT leaders (n = 6) …
The Role Of Internet Of Things In Hotels’ Profitability, Gershwin Narraidoo
The Role Of Internet Of Things In Hotels’ Profitability, Gershwin Narraidoo
Walden Dissertations and Doctoral Studies
As consumers increase the use of smart technologies, the lack of or improper implementation of Internet of Things (IoT) systems may affect the profitability of hotel businesses. For this qualitative single case study, Porter’s value chain model was the conceptual framework. The data collection process also included direct observations, participant observations, company performance documents, and reflective journaling. Data analysis from multiple sources of data was triangulated to hoteliers revealing that the implementation of IoT systems strategies may increase profit through the use of IoT system technology. Using Yin’s 5-step process, data were coded and analyzed and produced 3 themes: offer …
Relationship Between Specific Security Concerns And Cio Intention To Adopt Cloud, Johnathan Francis Van Houten
Relationship Between Specific Security Concerns And Cio Intention To Adopt Cloud, Johnathan Francis Van Houten
Walden Dissertations and Doctoral Studies
Cloud computing adoption rates have not grown commensurate with several well-known and substantially tangible benefits such as horizontal distribution and reduced cost, the latter both in terms of infrastructure and specialized personnel. The lack of adoption presents a challenge to both service providers from a sales perspective and service consumers from a usability focus. The purpose of this quantitative correlational study utilizing the technological, organizational, and environmental framework was to examine the relationship between shared technology (ST), malicious insiders (MI), account hijacking, data leakage, data protection, service partner trust (SP), regulatory concerns and the key decision-makers intention to adopt cloud …
Strategies Used In Ehealth Systems Adoption, Joshua Adams
Strategies Used In Ehealth Systems Adoption, Joshua Adams
Walden Dissertations and Doctoral Studies
Failure to adopt an interoperable eHealth system limits the accurate communication exchange of pertinent health-care-related data for diagnosis and treatment. Patient data are located in disparate health information systems, and the adoption of an interoperable eHealth system is complex and requires strategic planning by senior health care IT leaders. Grounded in DeLone and McLeanâs information system success model, the purpose of this qualitative case study was to explore strategies used by some senior information technology (IT) health care leaders in the successful adoption of an eHealth system. The participants were 8 senior health care IT leaders in the eastern United …
Strategies For Automating Pharmacovigilance Adverse Event Case Processing, Mythily Easwar
Strategies For Automating Pharmacovigilance Adverse Event Case Processing, Mythily Easwar
Walden Dissertations and Doctoral Studies
Business leaders who fail to implement innovative technology solutions in their companies face economic distress in these organizations. Guided by the task technology fit model as the conceptual framework, the purpose of this qualitative single case study was to explore strategies used by pharmacovigilance (PV) systems leaders to implement innovative technology solutions. The participants were 4 PV systems managers working in a pharmaceutical company in the Boston area of Massachusetts, United States, who used successful strategies to implement innovative technology solutions to automate adverse events case processing. Data were collected using semistructured interviews and company documents. The collected data were …
Leadership Styles And Emotional Intelligence Of Federal Employees In Diversified Work Environments, Richard Lopez
Leadership Styles And Emotional Intelligence Of Federal Employees In Diversified Work Environments, Richard Lopez
Walden Dissertations and Doctoral Studies
On the Office of Personnel Management Federal Viewpoint Surveys, followers rated their leaders as ineffective. The public expects federal government leaders to effectively lead their followers in order to efficiently manage public services. The purpose of this correlational nonexperimental study was to determine whether there is a correlation between emotional intelligence (EQ) and a full range of leadership styles, as measured by the multileadership questionnaire (MLQ), from the perspective of the follower. Grounded in the theory of EQ, the extant scholarly literature revealed EQ skills complements leadership styles and predict leader success in a variety of business sectors, cultures, and …