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Full-Text Articles in Physical Sciences and Mathematics
Study Of Characteristics Of Effective Online Help Systems To Facilitate Nurses Interacting With Nursing Information Systems, Yiyu Qiu, Ping Yu
Study Of Characteristics Of Effective Online Help Systems To Facilitate Nurses Interacting With Nursing Information Systems, Yiyu Qiu, Ping Yu
Faculty of Informatics - Papers (Archive)
Topic area and paper objectives: Through identifying characteristics of Online Help System (OHS) that could facilitate nurses effectively interacting with information system, this paper proposes a framework that could guide the development of OHS written for a Nursing Information System (NIS). Background and concise literature review: User training is an important mechanism to guarantee the success of information system implementation. This is particularly true for a user group such as nurses. When faced with unfamiliar tasks, a user requires assistance to get the system to work. An OHS is supposed to be helpful in such situation. However, to date it …
Exploring End-User Perceptions Towards Mandated Deployment Of Pda-Based Health Information Systems Within Ambulatory Care, Jason P. Sargent, Lois Burgess, Joan Cooper, Carole Alcock, Damien Ryan
Exploring End-User Perceptions Towards Mandated Deployment Of Pda-Based Health Information Systems Within Ambulatory Care, Jason P. Sargent, Lois Burgess, Joan Cooper, Carole Alcock, Damien Ryan
Faculty of Informatics - Papers (Archive)
The impact of many well intentioned technology integration projects has not always been viewed favourably. In fact, many projects are destined to fail from the outset by not considering fundamental IT system inves tment risks (technical failure, data failure, user failure, organizational failure) [Lyytinen & Hirschiem, 1987]. With any new technology ‘an element of uncertainty exists in the minds of decision makers with respect to the successful adoption of them’ [Bagozzi et al, 1992]. Uncertainty towards adopting new technologies is not solely the domain of decision makers. Apart from chief technology and information officers, system administrators and help desk personnel, …