Physical Sciences and Mathematics Commons^™

Exploring Critical Success Factors For Implementing It Modernization Systems In Michigan State Agencies, Luc Armand Kamdem

Walden Dissertations and Doctoral Studies

Since 2001, most government organizations’ IT modernization programs had failed because of ineffective implementation strategies from IT leaders. The research problem was the absence of effective strategies to modernize IT legacy systems. The purpose of this qualitative single case study was to explore effective IT modernization strategies to revolutionize IT legacy systems. The researcher sought to answer how organizations create effective strategies to modernize IT legacy systems. The study used purposeful sampling, including 13 IT leaders, IT technicians, and customers based on their experience in implementing successful IT modernization programs’ strategies. Data were collected using semi-structured interviews and agency documentation. …