Physical Sciences and Mathematics Commons^™

Understanding User's Behavior And Protection Strategy Upon Losing, Or Identifying Unauthorized Access To Online Account, Huzeyfe Kocabas, Swapnil Nandy, Tanjina Tamanna, Mahdi Nasrullah Al-Ameen

Computer Science Student Research

A wide-range of personal and sensitive information are stored in users’ online accounts. Losing access, or an unauthorized access to one of those accounts could put them into the risks of privacy breach, cause financial loss, and compromise their accessibility to important information and documents. A large body of prior work focused on developing new schemes and strategies to protect users’ online security. However, there is a dearth in existing literature to understand users’ strategies and contingency plans to protect their online accounts once they lose access, or identify an unauthorized access to one of their accounts. We addressed this …