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Physical Sciences and Mathematics Commons

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Singapore Management University

Theses/Dissertations

Insurance

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Consumer Reaction To The Use Of Artificial Intelligence Chatbot On Distribution Of General Insurance In Singapore, Lai Hing Tan May 2023

Consumer Reaction To The Use Of Artificial Intelligence Chatbot On Distribution Of General Insurance In Singapore, Lai Hing Tan

Dissertations and Theses Collection (Open Access)

As technology rapidly permeates all aspects of our lives, it is not unusual to question and even challenge the rationale on why certain industries are slower to adapt to the new digital age. Insurance is a business that is under scrutiny given its traditional ways of selling and legacy challenges. Why is technology investment in insurance companies lagging others? One emerging technological disruption is artificial intelligence (AI). It is the science of designing and building intelligent systems that can complete tasks traditionally performed by humans. AI is expected to fundamentally transform today’s marketplace, for businesses and consumers alike. However, because …


Autonomous Vehicle Innovation And Implications On Adoption, Liability And Policy, Using Quantum Technologies And Artificial Wisdom, Chia Jie Jun Jeremy Nov 2022

Autonomous Vehicle Innovation And Implications On Adoption, Liability And Policy, Using Quantum Technologies And Artificial Wisdom, Chia Jie Jun Jeremy

Dissertations and Theses Collection (Open Access)

This paper will explore the use of two new innovations for the issues facing autonomous vehicles (AV), those of quantum technologies and artificial wisdom. The issue of delayed at-scale commercialization and adoption of autonomous vehicles due to the extensive dynamic capability required to derive an optimal process solution for any complex, dynamic and adaptive autonomous vehicle ecosystem is shown to be resolved by the use of these innovations, will be shown to be more widely applicable for other issues for AV and for any scenario where automated decision making is required.

QC might open up the door for the application …