Physical Sciences and Mathematics Commons^™

Comparison Mining From Text, Maksim Tkachenko

Dissertations and Theses Collection (Open Access)

Online product reviews are important factors of consumers' purchase decisions. They invade more and more spheres of our life, we have reviews on books, electronics, groceries, entertainments, restaurants, travel experiences, etc. More than 90 percent of consumers read online reviews before they purchase products as reported by various consumers surveys. This observation suggests that product review information enhances consumer experience and helps them to make better-informed purchase decisions. There is an enormous amount of online reviews posted on e-commerce platforms, such as Amazon, Apple, Yelp, TripAdvisor. They vary in information and may be written with different experiences and preferences.

If …

Profiling Social Media Users With Selective Self-Disclosure Behavior, Wei Gong

Dissertations and Theses Collection

Social media has become a popular platform for millions of users to share activities and thoughts. Many applications are now tapping on social media to disseminate information (e.g., news), to promote products (e.g., advertisements), to manage customer relationship (e.g., customer feedback), and to source for investment (e.g., crowdfunding). Many of these applications require user profile knowledge to select the target social media users or to personalize messages to users. Social media user profiling is a task of constructing user profiles such as demographical labels, interests, and opinions, etc., using social media data. Among the social media user profiling research works, …