Physical Sciences and Mathematics Commons^™

Comparison Mining From Text, Maksim Tkachenko

Dissertations and Theses Collection (Open Access)

Online product reviews are important factors of consumers' purchase decisions. They invade more and more spheres of our life, we have reviews on books, electronics, groceries, entertainments, restaurants, travel experiences, etc. More than 90 percent of consumers read online reviews before they purchase products as reported by various consumers surveys. This observation suggests that product review information enhances consumer experience and helps them to make better-informed purchase decisions. There is an enormous amount of online reviews posted on e-commerce platforms, such as Amazon, Apple, Yelp, TripAdvisor. They vary in information and may be written with different experiences and preferences.

If …

Entity Summarization Of Reviews And Micro-Reviews, Thanh Son Nguyen

Dissertations and Theses Collection (Open Access)

Along with the regular review content, there is a new type of user-generated content arising from the prevalence of mobile devices and social media, that is micro-review. Micro-reviews are bite-size reviews (usually under 200 char- acters), commonly posted on social media or check-in services, using a mobile device. They capture the immediate reaction of users, and they are rich in information, concise, and to the point. Both reviews and micro-reviews are useful for users to get to know the entity of interest, thus facilitating users in making their decision of purchasing or dining. However, the abundant number of both reviews …