Physical Sciences and Mathematics Commons^™

An Empirical Assessment Of Energy Management Information System Success Using Structural Equation Modeling, Gwendolyn D. Stripling

CCE Theses and Dissertations

The Energy Industry utilizes Energy Management Information Systems (EMIS) smart meters to monitor utility consumers’ energy consumption, communicate energy consumption information to consumers, and to collect a plethora of energy consumption data about consumer usage. The EMIS energy consumption information is typically presented to utility consumers via a smart meter web portal. The hope is that EMIS web portal use will aid utility consumers in managing their energy consumption by helping them make effective decisions regarding their energy usage. However, little research exists that evaluates the effectiveness or success of an EMIS smart meter web portal from a utility consumer …