Physical Sciences and Mathematics Commons^™

Predicting Attrition - A Driver For Creating Value, Realizing Strategy, And Refining Key Hr Processes, Kevin Mendonsa, Maureen Stolberg, Vivek Viswanathan, Scott Crum

SMU Data Science Review

Talent is the most important asset for every organization's success. While attrition (or churn) and turnover can refer to both employees and customers, this paper will focus on employee attrition only. Many organizations accept attrition as an inevitable cost of doing business and do nothing to adopt or implement mitigating strategies to combat it. World class companies on the other hand take deliberate measures to understand, control and mitigate attrition (turnover) at every stage. Unmitigated attrition can have a devastating effect on an organization's bottom line and market value. In addition, the “invisible" costs of low employee morale, reduced employee …