Physical Sciences and Mathematics Commons^™

Aspect Discovery From Product Reviews, Ying Ding

Dissertations and Theses Collection

With the rapid development of online shopping sites and social media, product reviews are accumulating. These reviews contain information that is valuable to both businesses and customers. To businesses, companies can easily get a large number of feedback of their products, which is difficult to achieve by doing customer survey in the traditional way. To customers, they can know the products they are interested in better by reading reviews, which may be uneasy without online reviews. However, the accumulation has caused consuming all reviews impossible. It is necessary to develop automated techniques to efficiently process them. One of the most …