Physical Sciences and Mathematics Commons^™

A Performance Survey Of Text-Based Sentiment Analysis Methods For Automating Usability Evaluations, Kelsi Van Damme

Master's Theses

Usability testing, or user experience (UX) testing, is increasingly recognized as an important part of the user interface design process. However, evaluating usability tests can be expensive in terms of time and resources and can lack consistency between human evaluators. This makes automation an appealing expansion or alternative to conventional usability techniques.

Early usability automation focused on evaluating human behavior through quantitative metrics but the explosion of opinion mining and sentiment analysis applications in recent decades has led to exciting new possibilities for usability evaluation methods.

This paper presents a survey of modern, open-source sentiment analyzers’ usefulness in extracting and …