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Public Servants' Perceptions Of The Cybersecurity Posture Of The Local Government In Puerto Rico, Julio C. Rodriguez Jan 2019

Public Servants' Perceptions Of The Cybersecurity Posture Of The Local Government In Puerto Rico, Julio C. Rodriguez

Walden Dissertations and Doctoral Studies

The absence of legislation, the lack of a standard cybersecurity framework, and the failure to adopt a resilient cybersecurity posture can be detrimental to the availability, confidentiality, and integrity of municipal information systems. The purpose of this phenomenological study was to understand the cybersecurity posture of municipalities from the perception of public servants serving in information technology (IT) leadership roles in highly populated municipalities in the San Juan-Carolina-Caguas Metropolitan Statistical Area of Puerto Rico. The study was also used to address key factors influencing the cybersecurity posture of these municipalities. The theoretical framework was open system theory used in combination …