Physical Sciences and Mathematics Commons^™

Residential Demand Side Management: Strategies For Increasing Electric Utility Profitability, Alexandra Rose Bennett

Walden Dissertations and Doctoral Studies

Some electric utility leaders lack effective strategies to reduce demand billing charges. Utility leaders are concerned with lowering demand billing charges, as failure to do so can negatively affect profitability. Guided by the operations management theory, the purpose of this qualitative multiple case study was to explore strategies that distribution electric utility managers use to reduce demand billing chargers from their power providers. The participants were three electric utility leaders working in the Midwest United States who used successful residential demand-side management (DSM) strategies. Data were collected using semistructured interviews and utility documents to address the research question. The collected …