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Full-Text Articles in Physical Sciences and Mathematics
An Examination Of A Multidimensional Model Of Customer Satisfaction With Internet Purchasing, Kathleen Vanscoyoc
An Examination Of A Multidimensional Model Of Customer Satisfaction With Internet Purchasing, Kathleen Vanscoyoc
Theses and Dissertations in Business Administration
The World Wide Web and Internet have transformed the competitive business environment and altered the customer-firm relationship by creating a new retailing format and service enterprise. It is rapidly growing as a competitive distribution medium in which customer satisfaction will be a major success factor in the development and maintenance of this new retailing format. Despite its growing importance as a new shopping medium, little empirical research has been conducted that examines the relationship between Internet shopping, customer satisfaction, company image, and future online purchasing. Research is needed to develop theoretical models that will systematically explain and predict behavior related …
The Ups Prototype: An Experimental End-User Service Across E-Print Archives, Herbert Van De Sompel, Thomas Krichel, Michael L. Nelson, Patrick Hochstenbach, Victor Lyapunov, Kurt Maly, Mohammad Zubair, Mohamed Kholief, Xiaoming Liu, Heath O'Connell
The Ups Prototype: An Experimental End-User Service Across E-Print Archives, Herbert Van De Sompel, Thomas Krichel, Michael L. Nelson, Patrick Hochstenbach, Victor Lyapunov, Kurt Maly, Mohammad Zubair, Mohamed Kholief, Xiaoming Liu, Heath O'Connell
Computer Science Faculty Publications
A meeting was held in Santa Fe, New Mexico, October 21-22, 1999, to generate discussion and consensus about interoperability of publicly available scholarly information archives. The invitees represented several well known e-print and report archive initiatives, as well as organizations with interests in digital libraries and the transformation of scholarly communication. The central goal of the meeting was to agree on recommendations that would make the creation of end-user services -- such as scientific search engines and linking systems -- for data originating from distributed and dissimilar archives easier. The Universal Preprint Service (UPS) Prototype was developed in preparation for …