Physical Sciences and Mathematics Commons^™

Student Attitudes And Intentions To Use Continuous Authentication Methods Applied To Mitigate Impersonation Attacks During E-Assessments, Andrea E. Green

CCE Theses and Dissertations

No solution can ultimately eliminate cheating in online courses. However, universities reserve funding for authentication systems to minimize the threat of cheating in online courses. Most higher education institutions use a combination of authentication methods to secure systems against impersonation attacks during online examinations. Authentication technologies ensure that an online course is protected from impersonation attacks. However, it is important that authentication methods secure systems against impersonation attacks with minimal disruption during an examination. Authentication methods applied to secure e-assessments against impersonation attacks may impact a student’s attitude and intentions to use the e-examination system.

In this regard, the research …

An Empirical Assessment Of The Use Of Password Workarounds And The Cybersecurity Risk Of Data Breaches, Michael Joseph Rooney

CCE Theses and Dissertations

Passwords have been used for a long time to grant controlled access to classified spaces, electronics, networks, and more. However, the dramatic increase in user accounts over the past few decades has exposed the realization that technological measures alone cannot ensure a high level of IS security; this leaves the end-users holding a critical role in protecting their organization and personal information. The increased use of IS as a working tool for employees increases the number of accounts and passwords required. Despite being more aware of password entropy, users still often participate in deviant password behaviors, known as ‘password workarounds’ …

Enterprise Social Network Systems Implementation Model For Knowledge Sharing Among Supply Chain It Professionals, Edgardo Luis Velez-Mandes

CCE Theses and Dissertations

With the increased use of social network technologies in organizational environments, there is a need to understand how these technologies facilitate organizational knowledge management, particularly knowledge sharing. Prior research has focused on the relationship between knowledge management and enterprise social networking systems (ESNS), but little research has been conducted relating to how organizations implement and use ESNS for knowledge sharing. The goal was to construct and validate internally a model that offers guidance for the successful implementation and use of ESNS for knowledge sharing and building successful virtual communities of practice (vCoPs) among IT supply chain professionals in a healthcare …

Pause For A Cybersecurity Cause: Assessing The Influence Of A Waiting Period On User Habituation In Mitigation Of Phishing Attacks, Amy Antonucci

CCE Theses and Dissertations

Social engineering costs organizations billions of dollars a year. Social engineering exploits the weakest link of information security systems, the people who are using them. Phishing is a form of social engineering in which the perpetrator depends on the victim’s instinctual thinking towards an email designed to create a fear or excitement response. It is well-documented in literature that users continue to click on phishing emails costing them and their employers significant monetary resources and data loss. Training does not appear to mitigate the effects of phishing much; other solutions are necessary to mitigate phishing.

Kahneman introduced the concepts of …

Feature Set Selection For Improved Classification Of Static Analysis Alerts, Kathleen Goeschel

CCE Theses and Dissertations

With the extreme growth in third party cloud applications, increased exposure of applications to the internet, and the impact of successful breaches, improving the security of software being produced is imperative. Static analysis tools can alert to quality and security vulnerabilities of an application; however, they present developers and analysts with a high rate of false positives and unactionable alerts. This problem may lead to the loss of confidence in the scanning tools, possibly resulting in the tools not being used. The discontinued use of these tools may increase the likelihood of insecure software being released into production. Insecure software …

Evaluation Of Machine Learning Techniques For Early Identification Of At-Risk Students, Mansour Hamoud Awaji

CCE Theses and Dissertations

Student attrition is one of the long-standing problems facing higher education institutions despite the extensive research that has been undertaken to address it. To increase students’ success and retention rates, there is a need for early alert systems that facilitate the identification of at-risk students so that remedial measures may be taken in time to reduce the risk. However, incorporating ML predictive models into early warning systems face two main challenges: improving the accuracy of timely predictions and the generalizability of predictive models across on-campus and online courses. The goal of this study was to develop and evaluate predictive models …

Multi-Robot Complete Coverage Using Directional Constraints, Stefanus Malan

CCE Theses and Dissertations

Complete coverage relies on a path planning algorithm that will move one or more robots, including the actuator, sensor, or body of the robot, over the entire environment. Complete coverage of an unknown environment is used in applications like automated vacuum cleaning, carpet cleaning, lawn mowing, chemical or radioactive spill detection and cleanup, and humanitarian de-mining.

The environment is typically decomposed into smaller areas and then assigned to individual robots to cover. The robots typically use the Boustrophedon motion to cover the cells. The location and size of obstacles in the environment are unknown beforehand. An online algorithm using sensor-based …

Knowledge Sharing Among Academics In Higher Education Institutions In Saudi Arabia, Fahad M. Alsaadi

CCE Theses and Dissertations

The Ministry of Higher Education (MOHE) in Saudi Arabia aims to move toward a knowledge-based economy and many knowledge management (KM) and knowledge sharing (KS) initiatives have been taken to accelerate the achievement of this goal. Despite the substantial body of research into KS in the business environment, research that investigates factors that promote KS practices among academics in higher education institutions (HEIs) is generally limited, but particularly in Saudi Arabia. To bridge this gap, the goal was to explore what individual and organizational factors contribute to a person’s willingness to share knowledge and develop a profile of the current …

Perceptions Of Female Cybersecurity Professionals Toward Factors That Encourage Females To The Cybersecurity Field, Kembley Kay Lingelbach

CCE Theses and Dissertations

Despite multiple national, educational, and industry initiatives, women continue to be underrepresented in the cybersecurity field. Only 11% of cybersecurity professionals, globally, are female. This contributes to the growing overall shortage of workers in the field. This research addressed the significant underrepresentation of females in the cybersecurity workforce. There are many practitioner and industry studies that suggest self-efficacy, discrimination and organizational culture play important roles in the low rate of women in the cybersecurity field. A limited number of scholarly studies identify causal factors; however, there is not a general consensus or framework to explain the problem thoroughly. Moreover, there …

Empirical Analysis Of Socio-Cognitive Factors Affecting Security Behaviors And Practices Of Smartphone Users, Joseph P. Simpson

CCE Theses and Dissertations

The overall security posture of information systems (IS) depends on the behaviors of the IS users. Several studies have shown that users are the greatest vulnerability to IS security. The proliferation of smartphones is introducing an entirely new set of risks, threats, and vulnerabilities. Smartphone devices amplify this data exposure problem by enabling instantaneous transmission and storage of personally identifiable information (PII) by smartphone users, which is becoming a major security risk. Moreover, companies are also capitalizing on the availability and powerful computing capabilities of these smartphone devices and developing a bring-your-own-device (BYOD) program, which makes companies susceptible to divulgence …

An Experimental Study On The Role Of Password Strength And Cognitive Load On Employee Productivity, Stephen Mujeye

CCE Theses and Dissertations

The proliferation of information systems (IS) over the past decades has increased the demand for system authentication. While the majority of system authentications are password-based, it is well documented that passwords have significant limitations. To address this issue, companies have been placing increased requirements on the user to ensure their passwords are more complex and consequently stronger. In addition to meeting a certain complexity threshold, the password must also be changed on a regular basis. As the cognitive load increases on the employees using complex passwords and changing them often, they may have difficulty recalling their passwords. As such, the …

An Empirical Study Of Authentication Methods To Secure E-Learning System Activities Against Impersonation Fraud, Shauna Beaudin

CCE Theses and Dissertations

Studies have revealed that securing Information Systems (IS) from intentional misuse is a concern among organizations today. The use of Web-based systems has grown dramatically across industries including e-commerce, e-banking, e-government, and e learning to name a few. Web-based systems provide e-services through a number of diverse activities. The demand for e-learning systems in both academic and non-academic organizations has increased the need to improve security against impersonation fraud. Although there are a number of studies focused on securing Web-based systems from Information Systems (IS) misuse, research has recognized the importance of identifying suitable levels of authenticating strength for various …

An Analysis Of The Relationship Between Security Information Technology Enhancements And Computer Security Breaches And Incidents, Linda Betz

CCE Theses and Dissertations

Financial services institutions maintain large amounts of data that include both intellectual property and personally identifiable information for employees and customers. Due to the potential damage to individuals, government regulators hold institutions accountable for ensuring that personal data are protected and require reporting of data security breaches. No company wants a data breach, but finding a security incident or breach early in the attack cycle may decrease the damage or data loss a company experiences. In multiple high profile data breaches reported in major news stories over the past few years, there is a pattern of the adversary being inside …

An Investigation Of Socio-Technical Components Of Knowledge Management System (Kms) Usage, Noel Wint Jr.

CCE Theses and Dissertations

Existing literature indicates that although both academics and practitioners recognize knowledge management (KM) as a source of competitive advantage, users are not always willing to use a knowledge management system (KMS). Because of the social nature of knowledge transfer, a KMS can be considered a socio-technical system. Many explanations have been presented for this failure to utilize the KMS. These explanations include a number of the socio-technical factors relating to people, processes, and technologies. While these factors may have significant explanatory power when examined independently, existing studies have not sufficiently addressed the interactions among all three socio-technical factors or their …

Capturing, Eliciting, And Prioritizing (Cep) Non-Functional Requirements Metadata During The Early Stages Of Agile Software Development, Richard Rabin Maiti

CCE Theses and Dissertations

Agile software engineering has been a popular methodology to develop software rapidly and efficiently. However, the Agile methodology often favors Functional Requirements (FRs) due to the nature of agile software development, and strongly neglects Non-Functional Requirements (NFRs). Neglecting NFRs has negative impacts on software products that have resulted in poor quality and higher cost to fix problems in later stages of software development.

This research developed the CEP “Capture Elicit Prioritize” methodology to effectively gather NFRs metadata from software requirement artifacts such as documents and images. Artifact included the Optical Character Recognition (OCR) artifact which gathered metadata from images. The …

Electronic Medical Records (Emr): An Empirical Testing Of Factors Contributing To Healthcare Professionals’ Resistance To Use Emr Systems, Emmanuel Patrick Bazile

CCE Theses and Dissertations

The benefits of using electronic medical records (EMRs) have been well documented; however, despite numerous financial benefits and cost reductions being offered by the federal government, some healthcare professionals have been reluctant to implement EMR systems. In fact, prior research provides evidence of failed EMR implementations due to resistance on the part of physicians, nurses, and clinical administrators. In 2010, only 25% of office-based physicians have basic EMR systems and only 10% have fully functional systems. One of the hindrances believed to be responsible for the slow implementation rates of EMR systems is resistance from healthcare professionals not truly convinced …

Patient Portals: Achieving Technology Acceptance And Meaningful Use In Independent Physician-Managed Practices, Kimberly W. Bartholomew

CCE Theses and Dissertations

As the bulk of medical health records shift from paper-based file systems to electronic formats, the promise of the transformation process called healthcare reform included adding efficiencies to medical practice workflows, lower costs, improved quality of care and most important, and the freeing of patient information from traditional propriety silos. With this incoming largess of protected health information data now viewable through online patient portals, patients can be empowered to become educated and active in their own health care decisions, but only if they have admission to their information. A digital divide currently exists in many medical practices where only …

An Empirical Investigation Of Factors Affecting Resistance To Using Multi-Method Authentication Systems In Public-Access Environments, Joseph Marnell

CCE Theses and Dissertations

Over the course of history, different means of object and person identification as well as verification have evolved for user authentication. In recent years, a new concern has emerged regarding the accuracy of verifiable authentication and protection of personal identifying information (PII), because previous misuses have resulted in significant financial loss. Such losses have escalated more noticeably because of human identity-theft incidents due to breaches of PII within multiple public-access environments. Although the use of various biometric and radio frequency identification (RFID) technologies is expanding, resistance to using these technologies for user authentication remains an issue. This study addressed the …

Evaluating The Enterprise Resource Planning (Erp) Systems’ Success At The Individual Level Of Analysis In The Middle East, Mohammad Alzoubi

CCE Theses and Dissertations

Although ERP systems have been depicted as a solution in many organizations, there are many negative reports on ERP success, benefits, and effect on user’s performance. Previous research noted that there is a lack of knowledge and awareness of ERP systems and their overall value to ERP organizations. ERP systems have been widely studied during the past decade, yet they often fail to deliver the intended benefits originally expected. One notable reason for their failures is the lack of understanding in users’ requirements. This dissertation study was designed to understand the relative importance of system quality (SQ), IQ (IQ), service …

Understanding The Impact Of Hacker Innovation Upon Is Security Countermeasures, Sean M. Zadig

CCE Theses and Dissertations

Hackers external to the organization continue to wreak havoc upon the information systems infrastructure of firms through breaches of security defenses, despite constant development of and continual investment in new IS security countermeasures by security professionals and vendors. These breaches are exceedingly costly and damaging to the affected organizations. The continued success of hackers in the face of massive amounts of security investments suggests that the defenders are losing and that the hackers can innovate at a much faster pace.

Underground hacker communities have been shown to be an environment where attackers can learn new techniques and share tools pertaining …

An Empirical Investigation Of The Willingness Of Us Intelligence Community Analysts To Contribute Knowledge To A Knowledge Management System (Kms) In A Highly Classified And Sensitive Environment, Robert Hambly

CCE Theses and Dissertations

Since September 11, 2001, the United States Government (USG) has possessed unparalleled capability in terms of dedicated intelligence and information collection assets supporting the analysts of the Intelligence Community (IC). The USG IC has sponsored, developed, and borne witness to extraordinary advances in technology, techniques, and procedures focused on knowledge harvesting, knowledge sharing, and collaboration. Knowledge, within successful (effective & productive) organizations, exists as a commodity; a commodity that can be created, captured, imparted, shared, and leveraged. The research problem that this study addressed is the challenge of maintaining strong organizational effectiveness and productivity through the use of an information …

Service Quality And Perceived Value Of Cloud Computing-Based Service Encounters: Evaluation Of Instructor Perceived Service Quality In Higher Education In Texas, Eges Egedigwe

CCE Theses and Dissertations

Cloud computing based technology is becoming increasingly popular as a way to deliver quality education to community colleges, universities and other organizations. At the same time, compared with other industries, colleges have been slow on implementing and sustaining cloud computing services on an institutional level because of budget constraints facing many large community colleges, in addition to other obstacles. Faced with this challenge, key stakeholders are increasingly realizing the need to focus on service quality as a measure to improve their competitive position in today's highly competitive environment. Considering the amount of study done with cloud computing in education, very …

An Examination Of Service Level Agreement Attributes That Influence Cloud Computing Adoption, Howard Gregory Hamilton

CCE Theses and Dissertations

Cloud computing is perceived as the technological innovation that will transform future investments in information technology. As cloud services become more ubiquitous, public and private enterprises still grapple with concerns about cloud computing. One such concern is about service level agreements (SLAs) and their appropriateness.

While the benefits of using cloud services are well defined, the debate about the challenges that may inhibit the seamless adoption of these services still continues. SLAs are seen as an instrument to help foster adoption. However, cloud computing SLAs are alleged to be ineffective, meaningless, and costly to administer. This could impact widespread acceptance …

An Empirical Development Of Critical Value Factors For System Quality And Information Quality In Business Intelligence Systems Implementations, Paul Dooley

CCE Theses and Dissertations

Business intelligence (BI) systems have been widely recognized as a leading technology for many years. However, despite the high priority and importance placed on BI, there has been a significant lack of BI system implementation (BISI) success. BI systems are not considered to be conventional information systems (IS) and often rely on the integration of a complex information infrastructure. Consequently, the degree of information quality (IQ) and system quality (SQ) have not met expectations for BISI success.

This study was designed to determine how an organization may gain benefits in the context of BISI by uncovering the antecedents and critical …

Affect And Online Privacy Concerns, David Charles Castano

CCE Theses and Dissertations

The purpose of this study was to investigate the influence of affect on privacy concerns and privacy behaviors. A considerable amount of research in the information systems field argues that privacy concerns, usually conceptualized as an evaluation of privacy risks, influence privacy behaviors. However, recent theoretical work shows that affect, a pre-cognitive evaluation, has a significant effect on preferences and choices in risky situations. Affect is contrasted with cognitive issues in privacy decision making and the role of affective versus cognitive-consequentialist factors is reviewed in privacy context.

A causal model was developed to address how affect influences privacy concerns and …

Building Cloud-Based Information Systems Lab Architecture: Deriving Design Principles That Facilitate The Effective Construction And Evaluation Of A Cloud-Based Lab Environment, Thomas J. Trevethan

CCE Theses and Dissertations

The problem explored in this dissertation report was that at the time of this study, there were no design principles or methodologies based on design science research (DSR) available to use for artifact construction, implementation, and effective evaluation of cloud-based networking lab environments that can be used to foster hands-on technology skills in students. Primarily based on Hevner’s 7 guidelines of DSR, Peffer’s design science research methodology (DSRM), and Gregor’s IS design theory, this study forms the groundwork for the development of procedures and specifications derived from DSR literature to facilitate the construction, implementation, and evaluation of a comprehensive cloud-based …

Motivating The Solicited And Unsolicited Sharing Of Tacit Knowledge Through The Process Of Externalization, Sheila Yvonne Sorensen

CCE Theses and Dissertations

While several U. S. firms have invested in Knowledge Management (KM) tools and software, it has become apparent that investments must be made in additional facets of KM, such as knowledge sharing (KS), thought by many researchers to be the most important component of KM. Of the two types of KS, explicit and tacit, the sharing of tacit knowledge has been shown to contribute the most to an organization’s performance. However, since tacit knowledge is difficult to both convey and acquire, this unshared tacit knowledge may ultimately harm an organization when, without the appropriate knowledge, individuals cannot effectively perform their …

Interpretative Phenomenological Analysis Of Accessibility Awareness Among Faculty In Online Learning Environments, Rachael Sessler Trinkowsky

CCE Theses and Dissertations

Although all organizations and institutions should consider accessibility when developing online content, inaccessibility is a recurring issue in recent literature pertaining to online learning environments (OLEs) and faculty accessibility awareness. The goal was to describe how online faculty gain knowledge regarding accessibility, to explore the lived experiences of online faculty who have worked with students who have disabilities, and to gain a better understanding of how faculty experience the process of accessibility implementation. The following research questions guided this study: How do faculty in OLEs experience encounters regarding accessibility for students who have print related disabilities? How do faculty in …

An Investigation Of The Factors Contributing To The Development Of Poorly Defined Is Strategies For Firms In The United States, Karen B. Lacaden

CCE Theses and Dissertations

Although empirical research has shown that a clearly defined information system (IS) strategy has a positive impact to a firm’s performance and a poorly defined IS strategy has a negative impact to a firms’ performance, firms still develop poorly defined IS strategies. Further compounding the problem, research has revealed that 87% of the business executives believe information systems are a critical enabler to their firms' strategic realization, yet only 33% of business executives involve the Chief Information Officer (CIO) in their firm’s business strategy development. The main goal of this research study is to empirically identify factors which impact development …

Implicit Measures And Online Risks, Lucinda W. Wang

CCE Theses and Dissertations

Information systems researchers typically use self-report measures, such as questionnaires to study consumers’ online risk perception. The self-report approach captures the conscious perception of online risk but not the unconscious perception that precedes and dominates human being’s decision-making. A theoretical model in which implicit risk perception precedes explicit risk evaluation is proposed. The research model proposes that implicit risk affects both explicit risk and the attitude towards online purchase. In a direct path, the implicit risk affects attitude towards purchase. In an indirect path, the implicit risk affects explicit risk, which in turn affects attitude towards purchase.

The stimulus used …