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Full-Text Articles in Physical Sciences and Mathematics

Trends In Phishing Attacks: Suggestions For Future Research, Ryan M. Schuetzler Jan 2019

Trends In Phishing Attacks: Suggestions For Future Research, Ryan M. Schuetzler

Ryan Schuetzler

Deception in computer-mediated communication is a widespread phenomenon. Cyber criminals are exploiting technological mediums to communicate with potential targets as these channels reduce both the deception cues and the risk of detection itself. A prevalent deception-based attack in computer-mediated communication is phishing. Prior phishing research has addressed the “bait” and “hook” components of phishing attacks, the human-computer interaction that takes place as users judge the veracity of phishing emails and websites, and the development of technologies that can aid users in identifying and rejecting these attacks. Despite the extant research on this topic, phishing attacks continue to be successful as …


When Disclosure Is Involuntary: Empowering Users With Control To Reduce Concerns, David W. Wilson, Ryan M. Schuetzler, Bradley Dorn, Jeffrey Gainer Proudfoot Jan 2019

When Disclosure Is Involuntary: Empowering Users With Control To Reduce Concerns, David W. Wilson, Ryan M. Schuetzler, Bradley Dorn, Jeffrey Gainer Proudfoot

Ryan Schuetzler

Modern organizations must carefully balance the practice of gathering large amounts of valuable data from individuals with the associated ethical considerations and potential negative public image inherent in breaches of privacy. As it becomes increasingly commonplace for many types of information to be collected without individuals' knowledge or consent, managers and researchers alike can benefit from understanding how individuals react to such involuntary disclosures, and how these reactions can impact evaluations of the data-collecting organizations. This research develops and empirically tests a theoretical model that shows how empowering individuals with a sense of control over their personal information can help …


Real-Time Embodied Agent Adaptation, Ryan M. Schuetzler, David W. Wilson Jan 2019

Real-Time Embodied Agent Adaptation, Ryan M. Schuetzler, David W. Wilson

Ryan Schuetzler

This paper reports on initial investigation of two emerging technologies, FaceFX and Smartbody, capable of creating life-like animations for embodied conversational agents (ECAs) such as the AVATAR agent. Real-time rendering and animation generation technologies can enable rapid adaptation of ECAs to changing circumstances. The benefits of each package are discussed.


The Influence Of Conversational Agent Embodiment And Conversational Relevance On Socially Desirable Responding, Ryan M. Schuetzler, Justin Scott Giboney, G. Mark Grimes, Jay F. Nunamaker Jr. Jan 2019

The Influence Of Conversational Agent Embodiment And Conversational Relevance On Socially Desirable Responding, Ryan M. Schuetzler, Justin Scott Giboney, G. Mark Grimes, Jay F. Nunamaker Jr.

Ryan Schuetzler

Conversational agents (CAs) are becoming an increasingly common component in a wide range of information systems. A great deal of research to date has focused on enhancing traits that make CAs more humanlike. However, few studies have examined the influence such traits have on information disclosure. This research builds on self-disclosure, social desirability, and social presence theories to explain how CA anthropomorphism affects disclosure of personally sensitive information. Taken together, these theories suggest that as CAs become more humanlike, the social desirability of user responses will increase. In this study, we use a laboratory experiment to examine the influence of …


Robustness Of Multiple Indicators In Automated Screening Systems For Deception Detection, Nathan Twyman, Jeffrey Gainer Proudfoot, Ryan M. Schuetzler, Aaron Elkins, Douglas C. Derrick Jan 2019

Robustness Of Multiple Indicators In Automated Screening Systems For Deception Detection, Nathan Twyman, Jeffrey Gainer Proudfoot, Ryan M. Schuetzler, Aaron Elkins, Douglas C. Derrick

Ryan Schuetzler

This study investigates the effectiveness of an automatic system for detection of deception by individuals with the use of multiple indicators of such potential deception. Deception detection research in the information systems discipline has postulated increased accuracy through a new class of screening systems that automatically conduct interviews and track multiple indicators of deception simultaneously. Understanding the robustness of this new class of systems and the limitations of its theoretical improved performance is important for refinement of the conceptual design. The design science proof-of-concept study presented here implemented and evaluated the robustness of these systems for automated screening for deception …


Kinesic Patterning In Deceptive And Truthful Interactions, Judee K. Burgoon, Ryan M. Schuetzler, David W. Wilson Jan 2019

Kinesic Patterning In Deceptive And Truthful Interactions, Judee K. Burgoon, Ryan M. Schuetzler, David W. Wilson

Ryan Schuetzler

A persistent question in the deception literature has been the extent to which nonverbal behaviors can reliably distinguish between truth and deception. It has been argued that deception instigates cognitive load and arousal that are betrayed through visible nonverbal indicators. Yet, empirical evidence has often failed to find statistically significant or strong relationships. Given that interpersonal message production is characterized by a high degree of simultaneous and serial patterning among multiple behaviors, it may be that patterns of behaviors are more diagnostic of veracity. Or it may be that the theorized linkage between internal states of arousal, cognitive taxation, and …


Man Vs. Machine: Investigating The Effects Of Adversarial System Use On End-User Behavior In Automated Deception Detection Interviews, Jeffrey Gainer Proudfoot, Randall Boyle, Ryan M. Schuetzler Jan 2019

Man Vs. Machine: Investigating The Effects Of Adversarial System Use On End-User Behavior In Automated Deception Detection Interviews, Jeffrey Gainer Proudfoot, Randall Boyle, Ryan M. Schuetzler

Ryan Schuetzler

Deception is an inevitable component of human interaction. Researchers and practitioners are developing information systems to aid in the detection of deceptive communication. Information systems are typically adopted by end users to aid in completing a goal or objective (e.g., increasing the efficiency of a business process). However, end-user interactions with deception detection systems (adversarial systems) are unique because the goals of the system and the user are orthogonal. Prior work investigating systems-based deception detection has focused on the identification of reliable deception indicators. This research extends extant work by looking at how users of deception detection systems alter their …


Overview And Guidance On Agile Development In Large Organizations, Jordan B. Barlow, Justin Scott Giboney, Mark Jeffrey Keith, David W. Wilson, Ryan Schuetzler, Paul Benjamin Lowry, Anthony Vance Jan 2019

Overview And Guidance On Agile Development In Large Organizations, Jordan B. Barlow, Justin Scott Giboney, Mark Jeffrey Keith, David W. Wilson, Ryan Schuetzler, Paul Benjamin Lowry, Anthony Vance

Ryan Schuetzler

A continual debate surrounds the effectiveness of agile software development practices. Some organizations adopt agile practices to become more competitive, improve processes, and reduce costs. Other organizations are skeptical about whether agile development is beneficial. Large organizations face an additional challenge in integrating agile practices with existing standards and business processes. To examine the effects of agile development practices in large organizations, we review and integrate scientific literature and theory on agile software development. We further organize our theory and observations into a framework with guidelines for large organizations considering agile methodologies. Based on this framework, we present recommendations that …


Establishing A Foundation For Automated Human Credibility Screening, Jay F. Nunamaker Jr., Judee K. Burgoon, Nathan W. Twyman, Jeffrey Gainer Proudfoot, Ryan M. Schuetzler, Justin Scott Giboney Jan 2019

Establishing A Foundation For Automated Human Credibility Screening, Jay F. Nunamaker Jr., Judee K. Burgoon, Nathan W. Twyman, Jeffrey Gainer Proudfoot, Ryan M. Schuetzler, Justin Scott Giboney

Ryan Schuetzler

Automated human credibility screening is an emerging research area that has potential for high impact in fields as diverse as homeland security and accounting fraud detection. Systems that conduct interviews and make credibility judgments can provide objectivity, improved accuracy, and greater reliability to credibility assessment practices, need to be built. This study establishes a foundation for developing automated systems for human credibility screening.


Countermeasures And Eye Tracking Deception Detection, Ryan M. Schuetzler Jan 2019

Countermeasures And Eye Tracking Deception Detection, Ryan M. Schuetzler

Ryan Schuetzler

A new development in the field of deception detection is been the development of rapid, noncontact tools for automated detection. This research in progress paper describes a method for assessing the robustness of eye tracker-based deception detection to countermeasures employed by knowledgeable participants.


Facilitating Natural Conversational Agent Interactions: Lessons From A Deception Experiment, Ryan M. Schuetzler, Mark Grimes, Justin Scott Giboney, Joesph Buckman Jan 2019

Facilitating Natural Conversational Agent Interactions: Lessons From A Deception Experiment, Ryan M. Schuetzler, Mark Grimes, Justin Scott Giboney, Joesph Buckman

Ryan Schuetzler

This study reports the results of a laboratory experiment exploring interactions between humans and a conversational agent. Using the ChatScript language, we created a chat bot that asked participants to describe a series of images. The two objectives of this study were (1) to analyze the impact of dynamic responses on participants’ perceptions of the conversational agent, and (2) to explore behavioral changes in interactions with the chat bot (i.e. response latency and pauses) when participants engaged in deception. We discovered that a chat bot that provides adaptive responses based on the participant’s input dramatically increases the perceived humanness and …


A Systems Approach To Countermeasures In Credibility Assessment Interviews, Nathan Twyman, Ryan M. Schuetzler, Jeffrey Gainer Proudfoot, Aaron Elkins Jan 2019

A Systems Approach To Countermeasures In Credibility Assessment Interviews, Nathan Twyman, Ryan M. Schuetzler, Jeffrey Gainer Proudfoot, Aaron Elkins

Ryan Schuetzler

Countermeasures, or techniques for hiding guilt during a credibility assessment examination, have long been an important topic in cognitive psychology and criminal justice fields. With recent IS research on automated screening systems, understanding the potential for countermeasures in this new paradigm is of increasing importance. This paper reports on a large experiment examining countermeasures in an automated deception detection screening context. The effectiveness of traditional countermeasure types (mental and physical) are examined, as well as an exploratory approach of trying several countermeasures at once. The exploratory approach was tested to investigate a proposed novel systems-inspired solution to countermeasures—triangulating on deception …