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Amy J Connolly

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Full-Text Articles in Physical Sciences and Mathematics

The Use And Effectiveness Of Online Social Media In Volunteer Organizations, Amy J. Connolly Jun 2017

The Use And Effectiveness Of Online Social Media In Volunteer Organizations, Amy J. Connolly

Amy J Connolly

Volunteer organizations face two challenges not found in non-volunteer organizations: recruiting and retaining volunteers. While social media use is increasing amongst individuals, its use and effectiveness for volunteer recruitment and retention by volunteer organizations is unknown. The dissertation reports the results of three studies to investigate this important question. Using a mixed-methods approach, it addressed the dual nature of social media and its effectiveness by including volunteer organizations and social media users. This dissertation found that although volunteer organizations are not using social media effectively, they could virtualize requirements of the recruitment process by focusing on relatable events instead of …


The Use And Effectiveness Of Online Social Media In Volunteer Organizations, Amy J. Connolly Jun 2017

The Use And Effectiveness Of Online Social Media In Volunteer Organizations, Amy J. Connolly

Amy J Connolly

Volunteer organizations face two challenges not found in non-volunteer organizations: recruiting and retaining volunteers. While social media use is increasing amongst individuals, its use and effectiveness for volunteer recruitment and retention by volunteer organizations is unknown. The dissertation reports the results of three studies to investigate this important question. Using a mixed-methods approach, it addressed the dual nature of social media and its effectiveness by including volunteer organizations and social media users. This dissertation found that although volunteer organizations are not using social media effectively, they could virtualize requirements of the recruitment process by focusing on relatable events instead of …