Physical Sciences and Mathematics Commons^™

Information Systems In Non-Profit Organizations: Enhancing Performance Through Online Help, Robert H. Lane

CCE Theses and Dissertations

The purpose of this dissertation is to focus attention on the problems which non-profit organizations face in dealing with employee dissatisfaction and turnover among clerical staff whose principal responsibility is data entry. To address the problem, a presentation on the background, a discussion of the managerial and information systems implications, and an end-user needs assessment culminated in the development of an online help system for an IDM AS/400-based membership management package.

The system enables the data entry staff to easily locate the answers to most of their commonly asked questions without leaving their workstation, thus reducing the need for as …

Design Information Recovery From Legacy System Cobol Source Code: Research On A Reverse Engineering Methodology, Robert Lee Miller

CCE Theses and Dissertations

Much of the software in the world today was developed from the mid-1960s to the mid- 1970s.This legacy software deteriorates as it is modified to satisfy new organizational requirements. Currently, legacy system maintenance requires more time than new system development. Eventually, legacy systems must be replaced. Identifying their functionality is a critical part of the replacement effort. Recovering functions from source code is difficult because the domain knowledge used to develop the system is not routinely retained. The source code is frequently the only reliable source of functional information.

This dissertation describes functional process information recovery from COBOL source code …

An Assessment Of Asynchronous Transfer Mode (Atm) Training For Educators, Dan A. Niswander

CCE Theses and Dissertations

The purpose of this dissertation was to develop and evaluate a hypertext-based training tutorial/guide on asynchronous transfer mode (ATM) technology for use by school district educators and technology planners. A review of literature indicated training needs on new broadband technologies were not being adequately met from the point of view of an educational environment. An interactive hypertext solution was proposed, designed, and developed based on the needs of adult learners. An analysis of these needs indicated adults prefer flexibility in navigating between training topics as well as in the pace of material presentation, that is, whether to proceed at a …

Low Cost Video For Distance Education, Michael J. Simpson

CCE Theses and Dissertations

A distance education system has been designed for Nova Southeastern University (NSU) . The design was based on emerging low cost video technology. The report presented the design and summarizes existing distance education efforts and technologies.

The design supported multimedia electronic classrooms, and enabled students to participate in multimedia classes using standard telephone networks. Results were presented in three areas: management, courseware, and, systems.

In the area of management, the report recommended that the University separately establish, fund, and staff the distance education project. Supporting rationale was included.

In the area of courseware, the importance of quality courseware was highlighted. …