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Full-Text Articles in Physical Sciences and Mathematics
Trends In The Selection Of Automatic Identification Technology In Electronic Commerce Applications, Katina Michael
Trends In The Selection Of Automatic Identification Technology In Electronic Commerce Applications, Katina Michael
Professor Katina Michael
Since the 1970s, automatic identification (auto-ID) technologies have been evolving to revolutionise the way people live and work. Previous research has not addressed auto-ID technological innovation as a field of study, despite its growing importance on consumer, business and government electronic commerce (EC) applications. This paper is specifically concerned with five auto-ID technologies, bar codes, magnetic-stripe card, smart card, biometrics and radiofrequency identification (RF/ID) tags and transponders. Using multiple embedded case studies and applying the fundamental concepts of the systems of innovation (SI) approach, the overall aim is to understand the selection environment of the auto-ID industry. The results show …
Minimizing Product Shrinkage Across The Supply Chain Using Radio Frequency Identification: A Case Study On A Major Australian Retailer, N. Huber, Katina Michael
Minimizing Product Shrinkage Across The Supply Chain Using Radio Frequency Identification: A Case Study On A Major Australian Retailer, N. Huber, Katina Michael
Professor Katina Michael
This paper identifies the contributing factors of product shrinkage and investigates the current state of anti-theft technology as part of the loss prevention strategy for a major Australian retailer. Using a case study approach a total of eleven interviews were conducted with employees of the retailer to identify factors contributing to product shrinkage and ways to overcome these through the use of radio frequency identification (RFID) technology. Known sources of product shrinkage included: warehouse discrepancies, internal and external theft, product recalls, shop return fraud, extortion, human and system error, poor stock control, poor rotation of stock, misplaced product items, lost …