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Information Systems and Quantitative Analysis Faculty Publications

Electronic commerce

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Full-Text Articles in Physical Sciences and Mathematics

Risk Analysis In Extended Enterprise Environments: Identification Of Critical Risk Factors In B2b E-Commerce Relationships, Steve G. Sutton, Clark Hampton, Deepak Khazanchi, Vicky Arnold Apr 2008

Risk Analysis In Extended Enterprise Environments: Identification Of Critical Risk Factors In B2b E-Commerce Relationships, Steve G. Sutton, Clark Hampton, Deepak Khazanchi, Vicky Arnold

Information Systems and Quantitative Analysis Faculty Publications

The focus of this study is to identify the critical risk factors that can be used to assess the impact of B2B e-commerce on overall enterprise risk. We apply the Khazanchi and Sutton (2001) framework for B2B e-commerce assurance is applied as the organizing conceptual model for the study. The framework focuses on three primary risk components: (1) technical risks, (2) application-user risks, and (3) business risks. To identify a critical set of B2B risk factors, structured focus groups applying a nominal group technique were conducted with three internal constituency groups (corporate groups consisting of IS security, internal IT audit, …


Assurance Services For Business-To- Business Electronic Commerce: A Framework And Implications, Deepak Khazanchi, Steve G. Sutton Jan 2000

Assurance Services For Business-To- Business Electronic Commerce: A Framework And Implications, Deepak Khazanchi, Steve G. Sutton

Information Systems and Quantitative Analysis Faculty Publications

The electronic commerce assurance market has been estimated to be potentially worth $11 billion. To date the focus of assurance services has largely been on web commerce (and therefore business to consumer) related services, leaving the business-to-business (B2B or B-to-B) electronic commerce market relatively untapped. Yet, with Electronic Data Interchange (EDI) being mandated by large companies and government agencies, small- to medium-sized firms have struggled to acquire and implement this technology with little understanding of this new age of electronic commerce. As the ubiquitous Internet allows more firms to become EDI-capable, there is an imminent need for having some independent …