Physical Sciences and Mathematics Commons^™

Finding The Needle In A Haystack: On The Automatic Identification Of Accessibility User Reviews, Eman Abdullah Alomar, Wajdi Aljedaani, Murtaza Tamjeed, Mohamed Wiem Mkaouer, Yasime Elglaly

Articles

In recent years, mobile accessibility has become an important trend with the goal of allowing all users the possibility of using any app without many limitations. User reviews include insights that are useful for app evolution. However, with the increase in the amount of received reviews, manually analyzing them is tedious and time-consuming, especially when searching for accessibility reviews. The goal of this paper is to support the automated identification of accessibility in user reviews, to help technology professionals in prioritizing their handling, and thus, creating more inclusive apps. Particularly, we design a model that takes as input accessibility user …