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Full-Text Articles in Physical Sciences and Mathematics
Towards A New Gis Maturity Model: An Organizational Usage Perspective, Omer Abdulaziz Alrwais
Towards A New Gis Maturity Model: An Organizational Usage Perspective, Omer Abdulaziz Alrwais
CGU Theses & Dissertations
The first condition required for an Information Technology (IT) system to produce value is that it be used by its designated target group of users. Despite the prevalence of “system use” in IS literature, it has been often limited to the individual level. The organizational perspective is rarely considered. This dissertation focuses on system usage in the GIS domain through an organizational lens. GIS is a technology with the potential to transform government by enhancing business processes and providing a platform to manage spatial and non-spatial data, which is expected to result in better decision-making. However, little is known about …
Eliciting User Requirements Using Appreciative Inquiry, Carol Kernitzki Gonzales
Eliciting User Requirements Using Appreciative Inquiry, Carol Kernitzki Gonzales
CGU Theses & Dissertations
Many software development projects fail because they do not meet the needs of users, are over-budget, and abandoned. To address this problem, the user requirements elicitation process was modified based on principles of Appreciative Inquiry. Appreciative Inquiry, commonly used in organizational development, aims to build organizations, processes, or systems based on success stories using a hopeful vision for an ideal future. Spanning five studies, Appreciative Inquiry was evaluated for its effectiveness with eliciting user requirements. In the first two cases, it was compared with traditional approaches with end-users and proxy-users. The third study was a quasi-experiment comparing the use of …