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Full-Text Articles in Physical Sciences and Mathematics
An Approach To Determining Customer Satisfaction In Traditional Serbian Restaurants, Florentin Smarandache, Dragisa Stanujkic, Darjan Karabasevic, Edmundas Kazimieras Zavadskas, F. Cavallaro
An Approach To Determining Customer Satisfaction In Traditional Serbian Restaurants, Florentin Smarandache, Dragisa Stanujkic, Darjan Karabasevic, Edmundas Kazimieras Zavadskas, F. Cavallaro
Branch Mathematics and Statistics Faculty and Staff Publications
The aim of this paper is to make a proposal for an easy–to–use approach to the evaluation of customer satisfaction in restaurants. In order to provide a reliable way to collect respondents’ real attitudes, an approach based on the use of smaller number of evaluation criteria and interactive questionnaire created in a spreadsheet file is proposed in this paper, whereby an easy-to-understand and simple-touse procedure is proposed for determining weights of criteria. In addition to the said, the proposed approach applies the simplified SERVQUAL-based approach, for which reason a simplified version of the Weighted Sum Method based on the decision …
Nidus Idearum. Scilogs, Iv: Vinculum Vinculorum, Florentin Smarandache
Nidus Idearum. Scilogs, Iv: Vinculum Vinculorum, Florentin Smarandache
Branch Mathematics and Statistics Faculty and Staff Publications
Welcome into my scientific lab! My lab[oratory] is a virtual facility with non-controlled conditions in which I mostly perform scientific meditation and chats: a nest of ideas (nidus idearum, in Latin). I called the jottings herein scilogs (truncations of the words scientific, and gr. Λόγος – appealing rather to its original meanings "ground", "opinion", "expectation"), combining the welly of both science and informal (via internet) talks (in English, French, and Romanian). * In this fourth book of scilogs collected from my nest of ideas, one may find new and old questions and solutions, referring mostly to topics on NEUTROSOPHY – …
Nidus Idearum. Scilogs, Vi: Annotations On Neutrosophy, Florentin Smarandache
Nidus Idearum. Scilogs, Vi: Annotations On Neutrosophy, Florentin Smarandache
Branch Mathematics and Statistics Faculty and Staff Publications
My lab[oratory] is a virtual facility with non-controlled conditions in which I mostly perform scientific meditation and chats: a nest of ideas (nidus idearum, in Latin). I called the jottings herein scilogs (truncations of the words scientific, and gr. Λόγος – appealing rather to its original meanings "ground", "opinion", "expectation"), combining the welly of both science and informal (via internet) talks (in English, French, and Romanian). * In this sixth book of scilogs collected from my nest of ideas, one may find new and old questions and solutions, referring to topics on NEUTROSOPHY – email messages to research colleagues, or …