Biomedical Informatics Commons^™

Turf For Teams: Considering Both The Team And I In The Work-Centered Design Of Systems, Vickie Nguyen

Dissertations & Theses (Open Access)

Teams are an inherent part of many work domains, especially in the healthcare environment. Yet, most systems are often built with only the individual user in mind. How can we better incorporate the team, as a user, into the design of a system? By better understanding the team, through their user, task, representational, and functional needs, we can create more useful and helpful systems that match their work domain. For this research project, we utilize the TURF framework and expanded it further by also considering teams as a user, thus, creating the TURF for Teams framework. In addition, we chose …