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COVID-19

Public Affairs, Public Policy and Public Administration

Research Collection School of Social Sciences

Publication Year

Articles 1 - 6 of 6

Full-Text Articles in Medicine and Health Sciences

Public Service Motivation And Job Satisfaction Amid Covid-19: Exploring The Effects Of Work Environment Changes, Seulki Lee, Chongmin Na Nov 2023

Public Service Motivation And Job Satisfaction Amid Covid-19: Exploring The Effects Of Work Environment Changes, Seulki Lee, Chongmin Na

Research Collection School of Social Sciences

The COVID-19 pandemic has brought critical changes to job demands and resources, which in turn affect employee motivation and outcomes. This study explores how COVID-19–induced work intensity and COVID-19–related organizational support influence public service motivation (PSM) and job satisfaction. Using survey data from a nationally representative sample of 1,430 South Korean central government employees collected during the pandemic (May–June 2020), we find that COVID-19–induced work intensity is positively associated with PSM, which in turn has a positive association with job satisfaction. We also find that COVID-19–related organizational support has both direct and indirect associations with job satisfaction through PSM. These …


Universities In And Beyond A Pandemic, Lily Kong, Sovan Patra Jul 2022

Universities In And Beyond A Pandemic, Lily Kong, Sovan Patra

Research Collection School of Social Sciences

The impact of the COVID pandemic, and concomitant public health interventions, on university operations and finances is unprecedented in its scope and scale. This chapter provides, firstly, a panorama of the challenges of tertiary teaching and learning in a socially distanced world as well as of the fiscal impact of the pandemic on universities. Secondly, it is an experience-informed personal reflection on the lessons that university instructors, researchers, and leaders can learn from the events of the past year to be more effective in sub-optimal environments, both as individuals and as members of the larger society. Finally, it presents an …


Politicians Polarize And Experts Depolarize Public Support For Covid-19 Management Policies Across Countries, A. Flores, J.C. Cole, S. Dickert, Kimin Eom, G.M. Jiga-Boy, T. Kogut, R. Loria, M. Mayorga, E.J. Pedersen, B. Pereira, E. Rubaltelli, D.K. Sherman, P. Slovic, D. Vastfjall, L. Van Boven Jan 2022

Politicians Polarize And Experts Depolarize Public Support For Covid-19 Management Policies Across Countries, A. Flores, J.C. Cole, S. Dickert, Kimin Eom, G.M. Jiga-Boy, T. Kogut, R. Loria, M. Mayorga, E.J. Pedersen, B. Pereira, E. Rubaltelli, D.K. Sherman, P. Slovic, D. Vastfjall, L. Van Boven

Research Collection School of Social Sciences

Political polarization impeded public support for policies to reduce the spread of COVID-19, much as polarization hinders responses to other contemporary challenges. Unlike previous theory and research that focused on the United States, the present research examined the effects of political elite cues and affective polarization on support for policies to manage the COVID-19 pandemic in seven countries (n = 12,955): Brazil, Israel, Italy, South Korea, Sweden, the United Kingdom, and the United States. Across countries, cues from political elites polarized public attitudes toward COVID-19 policies. Liberal and conservative respondents supported policies proposed by ingroup politicians and parties more than …


Learning Before And During The Covid-19 Outbreak: A Comparative Analysis Of Crisis Learning In South Korea And The Us, Seulki Lee, Jungwon Yeo, Chongmin Na Dec 2020

Learning Before And During The Covid-19 Outbreak: A Comparative Analysis Of Crisis Learning In South Korea And The Us, Seulki Lee, Jungwon Yeo, Chongmin Na

Research Collection School of Social Sciences

Learning is imperative in government responses to crises like the COVID-19 pandemic. This study examines the South Korean and United States governments’ responses to COVID-19 from a comparative perspective. The analysis focuses on crisis learning conducted before and during the COVID-19 outbreak, using the conceptual categories of intercrisis/intracrisis learning and single-/double-loop learning. The findings suggest that double-loop, intercrisis learning allows for more effective crisis management by (re)developing a common operating framework. The efficacy of learning is enhanced when double-loop learning is followed by single-loop learning that embeds new structures and operational procedures. The findings also suggest that intercrisis learning facilitates …


Learning From The Past: Distributed Cognition And Crisis Management Capabilities For Tackling Covid-19, Seulki Lee, Jungwon Yeo, Chongmin Na Aug 2020

Learning From The Past: Distributed Cognition And Crisis Management Capabilities For Tackling Covid-19, Seulki Lee, Jungwon Yeo, Chongmin Na

Research Collection School of Social Sciences

The outbreak of coronavirus disease 2019 (COVID-19) has presented an unprecedented public health crisis across the globe. Governments have developed different approaches to tackle the complex and intractable challenge, showing variations in their effectiveness and results. South Korea has achieved exceptional performance thus far: It has flattened the curve of new infections and brought the outbreak under control without imposing forceful measures such as lockdowns and travel ban. This commentary addresses the South Korean government’s response to COVID-19 and highlights distributed cognition and crisis management capabilities as critical factors. The authors discuss how the South Korean government has cultivated distributed …


How Do Intercrisis Learning Outcomes Affect Intracrisis Learning? “Learning In The Making” In The Case Of South Korea’S Covid-19 Response, Chongmin Na, Seulki Lee, Jungwon Yeo Aug 2020

How Do Intercrisis Learning Outcomes Affect Intracrisis Learning? “Learning In The Making” In The Case Of South Korea’S Covid-19 Response, Chongmin Na, Seulki Lee, Jungwon Yeo

Research Collection School of Social Sciences

This study explores the processes of intercrisis and intracrisis learning and the link between them, drawing on South Korea’s responses to the COVID-19 pandemic as an example. The crisis management literature suggests that intracrisis learning is less likely to occur than intercrisis learning due to inherent barriers that hinder learning and adaptation in the heat of crisis. Based on the conceptual framework of problem-oriented governance and crisis learning, we unpack how prominent outcomes of intercrisis learning facilitate intracrisis learning during the acute phase of an emerging crisis. We postulate that learning after 2015 MERS crisis developed the core capabilities for …