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Mediator Personality Type And Perceived Conflict Goals In Workplace Mediation: A Study Of Shared Neutrals, Karin Alayne Waller

Dissertations and Theses

The focus of this thesis was around two questions: "Do mediators commonly share a personality typology?" and "Does personality type affect mediators' perceptions of disputants' goals?" The findings of this study have several implications for conflict management and its practitioners. For instance, consideration of one's own personality type can lead to deeper understanding of one's own biases and help develop mediator neutrality. Studies about mediation practitioners can also provide information about this under-represented group for use in career counseling, as well as in public education.

This research suggests that 71% of this group of mediators shared preferences in both the …