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Mediator Personality Type And Perceived Conflict Goals In Workplace Mediation: A Study Of Shared Neutrals, Karin Alayne Waller

Dissertations and Theses

The focus of this thesis was around two questions: "Do mediators commonly share a personality typology?" and "Does personality type affect mediators' perceptions of disputants' goals?" The findings of this study have several implications for conflict management and its practitioners. For instance, consideration of one's own personality type can lead to deeper understanding of one's own biases and help develop mediator neutrality. Studies about mediation practitioners can also provide information about this under-represented group for use in career counseling, as well as in public education.

This research suggests that 71% of this group of mediators shared preferences in both the …

Culturally Competent California Mental Health Services: Model And Example, Richard H. Dana, Myriam Aragon, Terry Kramer

Regional Research Institute for Human Services

Mental health services in the United States were designed for European American consumers, but with burgeoning multicultural populations these services have proven inadequate and underutilized. This paper examines research on cultural competencies of agencies and clinicians relevant to a mental health practice model, the Multicultural Assessment-Intervention Process model (MAIP). This model was modified for systematic application in a California agency, the Tri-City Mental Health Center, to provide a flexible blueprint for major alterations in agency practice and programs that affect the entire system of care. MAIP begins with intake process including client-clinician/ethnicity-Ianguage|match, client acculturation/racial identity status, and clinician cultural competence, …