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E-Help: Community Perspectives On Help-Seeking Using Electronic Forms Of Communication, Jacqueline D. Myles-Pallister

Theses : Honours

The provision of mental health services using telephones, the Internet, and mobile phones (e-help), has been widely recommended as part of a solution to closing the gap between high prevalence of mental illness and low rates of service uptake. However, little is known about how potential users of these services view them. To address this gap, three focus groups (N = 17, age 17 - 69 years) were conducted to explore general community perspectives on using e-help. Interpretative phenomenological analysis identified three themes with related subthemes: (1) awareness; (2) trust and feeling safe when seeking and using e-help; (3) it …