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Alignment Of Standards, Assessment, And Compliance For A Residential Support Provider Organization, Monique Day
Alignment Of Standards, Assessment, And Compliance For A Residential Support Provider Organization, Monique Day
Walden Dissertations and Doctoral Studies
Although Code of Maryland policy mandates multidisciplinary, integrated teams for residential service provider organizations (RPOs) for an intellectual/developmental disabilities (IDD) population, alignment criteria to identify and evaluate the functional characteristics of such teams do not exist. This ambiguity has resulted in potential conflict in the goals of service delivery, as well as misaligned quality assessment and policy development criteria. The intent of this general qualitative study was to use complex adaptive systems theory and Vitkiene's work on corporate ethos to determine whether the services provided by a single RPO were consistent and aligned with the regulatory mandate set by the …