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The Patient Experience At Hiv/Aids Outpatient Clinics In New York State, Terence Meehan
The Patient Experience At Hiv/Aids Outpatient Clinics In New York State, Terence Meehan
Legacy Theses & Dissertations (2009 - 2024)
People with chronic conditions such as HIV/AIDS become experts through their extensive experience with healthcare organizations and so have valuable patient-centered insight into the organization of healthcare delivery services. The AIDS model of care, largely funded by the federal Ryan White Care Act, is a long-standing, yet understudied innovation with many similarities to “new” models such as the PCMH. This dissertation is designed to uncover the voices of patients on the patient experience at three HIV/AIDS outpatient clinics in New York State and to offer lessons for policymakers and healthcare leaders. Data was collected through in depth, semi-structured interviews of …