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Full-Text Articles in Medicine and Health Sciences

Examination Of An Individual-Level Stigma Reduction Tactic In Front-Line Service Encounters, Christopher J. Waterbury, Nicholas A. Smith Phd., Larry Martinez Phd., Shi (Tracy) Xu Phd. Apr 2022

Examination Of An Individual-Level Stigma Reduction Tactic In Front-Line Service Encounters, Christopher J. Waterbury, Nicholas A. Smith Phd., Larry Martinez Phd., Shi (Tracy) Xu Phd.

OHSU-PSU School of Public Health Annual Conference

Minority stress theory links short- and long-term negative health outcomes to stigma and discrimination. It is important that workers have the agency to effect change in the processes of discrimination as a social determinate of health. Identity management strategies are elective tactics that workers may wish to use to reduce discrimination. Front line service workers may be discriminated against by customers in the form of negative customer service evaluations. Group-level stereotypes may influence customer service perceptions more than objective service quality. In this poster, we report findings from two studies in which we examined the effectiveness of an individual-level stigma …


Urbanization And Mental Health: The Power Of Green Space, Emma Rosenthal Apr 2021

Urbanization And Mental Health: The Power Of Green Space, Emma Rosenthal

OHSU-PSU School of Public Health Annual Conference

In this presentation, I will review the negative impacts of urbanization on mental health and the positive role of green space on mental well-being. Moreover, I will provide examples of projects being conducted to increase the amount of green space in urban communities.