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An Analysis Of Occupational Therapists’ Listening Behaviors During Treatment Sessions, Steven Joseph Devilbiss, Andreanna Marie Rodriquez, Maria Tolentino
An Analysis Of Occupational Therapists’ Listening Behaviors During Treatment Sessions, Steven Joseph Devilbiss, Andreanna Marie Rodriquez, Maria Tolentino
Dissertations, Masters Theses, Capstones, and Culminating Projects
Background and purpose. Given the importance of listening in establishing a therapeutic relationship between healthcare providers and clients, there is a lack of research investigating the listening behaviors occupational therapists (OTs) use in clinical settings. The purpose of this study was to analyze what verbal and nonverbal listening behaviors OTs employ in clinical treatment sessions.
Subjects. Convenience and snowball sampling were used to recruit five OTs and five clients working with those OTs.
Methods. An observational study was used to investigate the verbal and nonverbal listening behaviors OTs employed during the first five minutes of each clinical treatment session. Each …