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Effect Of Accessibility Information On Restaurant Selection Of Consumers With Disabilities, Rachael Nicole Baumann
Effect Of Accessibility Information On Restaurant Selection Of Consumers With Disabilities, Rachael Nicole Baumann
Theses and Dissertations
OBJECTIVE: The study addressed the research question, "How does accessibility information about restaurants affect the diversity of restaurant choices for people with disabilities compared to others who only have general review information about restaurants?" The literature describes that people with disabilities experience limited participation in community activities. One community activity is dining out at restaurants. It is hypothesized that the availability of accessibility information will diversify restaurant choices, as it would minimize the risk of encountering unforeseen barriers that enable them to prepare for ones that they anticipate.
METHOD: Participants (N-14), half with disabilities and half without disabilities, selected dining …