Medicine and Health Sciences Commons^™

The Effects Of The Hcahps Learning Module On Undergraduate Nursing Students During The Simulated Hospital Day, Ronnie C. Stout

UNLV Theses, Dissertations, Professional Papers, and Capstones

The introduction of the Affordable Care Act has brought about change in the way the Centers for Medicare and Medicaid Services (CMS) reimburses for hospital care. Hospitals are being rewarded for making the patient experience a positive one as evaluated by the patients. This information is provided through the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. These survey results allow consumers to compare hospitals locally and nationally with other hospitals. Patients are able to evaluate the hospitals in their area and make informed decisions about where they want to get their care based on previous patients’ experiences. …