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Quality improvement

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Full-Text Articles in Medicine and Health Sciences

Improving Patient Wait Times, Patient Satisfaction, Staff Satisfaction And Patient Reported Review Of Systems Completeness Through Increased Use Of Eclinicalworks Kiosk Technology In Pediatric Primary Care, Jessica Gatto Apr 2018

Improving Patient Wait Times, Patient Satisfaction, Staff Satisfaction And Patient Reported Review Of Systems Completeness Through Increased Use Of Eclinicalworks Kiosk Technology In Pediatric Primary Care, Jessica Gatto

Jessica Gatto

Background: Timeliness of care is considered one of the core aspects to quality health care. Patient wait times that exceed 20 minutes may decrease the quality of care by decreasing patient satisfaction. Generally, previous quality improvement studies have been successful in reducing patient wait times and increasing patient satisfaction using a check-in kiosk.  

Local Problem: Patient wait times in a pediatric primary care setting were found to exceed 20 minutes. Additionally, an existing check-in kiosk was not being utilized 100% of the time during the patient check-in process, potentially leading to longer total patient wait times and corresponding decreased …


The Effect Of Longitudinal Changes In Rn Specialty Certification Rates On Total Patient Fall Rates In Acute Care Hospitals, Diane Kay Boyle Phd, Rn, Faan Jun 2015

The Effect Of Longitudinal Changes In Rn Specialty Certification Rates On Total Patient Fall Rates In Acute Care Hospitals, Diane Kay Boyle Phd, Rn, Faan

Diane Kay Boyle PhD, RN, FAAN

Background: Researchers have studied inpatient falls in relation to aspects of nurse staffing, focusing primarily on staffing levels and proportion of nursing care hours provided by registered nurses (RNs). Less attention has been paid to other nursing characteristics, such as RN national nursing specialty certification.

Objective: To examine the relationship over time between changes in RN national nursing specialty certification rates and changes in total patient fall rates at the patient care unit level.

Method: We used longitudinal data with standardized variable definitions across sites from the National Database of Nursing Quality Indicators®. The sample consisted of 7,583 units in …


Community Hospital Risk Management, Vikas Singh Sep 2005

Community Hospital Risk Management, Vikas Singh

Vikas Singh

EXECUTIVE SUMMARY:

The Panacea community hospital in the Hot springs County, Arkansas is a big community hospital 52-inpatient beds providing medical. Surgical, mental health, pediatrics, Ob-gyn services and emergency care.

Of late there has been serious concern about the patient safety and quality of patient care delivered by the hospital. Close examination for the causes of the unsatisfactory quality of care and patient safety reveals that the hospital lacks proper and adequately supported risk management department. One employee only who is a part of the Quality Improvement cell sees the risk management program of the hospital and there is lack …