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The Relationship Between Nurses' Emotional Intelligence And Patient Outcomes, Mary Kutash
The Relationship Between Nurses' Emotional Intelligence And Patient Outcomes, Mary Kutash
USF Tampa Graduate Theses and Dissertations
Heart Failure readmissions (HFR) significantly contribute to all cause hospital readmissions rates. Current evidence on the effectiveness of interventions for reduction of HFR is inconclusive. Recent research suggests that nurses’ emotional intelligence (EI) may be associated with better patient outcomes.
The purpose of this study was to examine if nurses’ EI is significantly related to HFR and if that relationship is mediated through patient satisfaction with care. One hundred and thirty six Registered Nurses were recruited from 11 in-patient units at a large teaching hospital in the south eastern United States. Two surveys were mailed to eligible participants; the Bar-On …