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Full-Text Articles in Medicine and Health Sciences
Teach-Back Methodology To Improve Patient Satisfaction In An Urgent Care Setting, Candi Payne
Teach-Back Methodology To Improve Patient Satisfaction In An Urgent Care Setting, Candi Payne
Doctoral Dissertations and Scholarly Projects
The project used teach-back methodology to provide an evidence-based approach to improve patient satisfaction scores in an urgent care clinic. The teaching plan should include evaluation of patient teaching to determine effectiveness and patient understanding per The Joint Commission (TJC) for Ambulatory Care Center standards. The project was developed to assist nurses (N=12) with an evidence-based method to improve patient understanding and provide an opportunity to ensure comprehension to increase patient satisfaction scores from a one or two to a level three at the end of 30 days following implementation of teach-back. The scores revealed an increase of patient satisfaction …
Educational Intervention To Improve Self-Efficacy And Self-Care In Patients With Heart Failure, Helen Parke
Educational Intervention To Improve Self-Efficacy And Self-Care In Patients With Heart Failure, Helen Parke
Doctoral Dissertations and Scholarly Projects
Heart failure is a high mortality, chronic disease that is economically and physiologically costly for patients, caregivers, and society. Heart failure teaching alone is insufficient in meeting the complex self-care needs of the heart failure patient. This project implemented evidence-based teaching methods that are skill-based and problem-solving based to educate heart failure patients in an outpatient setting. The theoretical foundation of this project was Bandura’s theory of self-efficacy and Orem’s theory of self-care. The level of self-care and self-efficacy was assessed before and after the multi-sensory teaching intervention. Self-care and self-efficacy have been studied and shown to be major components …