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Measuring Patient Satisfaction With Postpartum Teaching Methods Used By Nurses Within The Interaction Model Of Client Health Behavior, Debra Wagner, Mary Bear, Nangela Davidson Dec 2010

Measuring Patient Satisfaction With Postpartum Teaching Methods Used By Nurses Within The Interaction Model Of Client Health Behavior, Debra Wagner, Mary Bear, Nangela Davidson

Debra L Wagner

The purpose of this study was to determine the relationship between new mothers' interaction with nurses using different teaching methods to provide postpartum discharge teaching and their satisfaction with nursing care. Cox's Interaction Model of Client Health Behavior (IMCHB) provided the framework for this study. This study used a quasi-experimental posttest design with two groups to examine patient satisfaction with different teaching methods used by nurses to provide postpartum education. The Modified Client Satisfaction Tool measured satisfaction with discharge teaching. Data were analyzed with descriptive statistics, chi-square, Kendall's tau, and Mann-Whitney U tests. The data showed high satisfaction scores for …


Turning Simulation Into Reality: Increasing Student Competence And Confidence, Debra Wagner, Mary Bear, Jane Sander Jul 2009

Turning Simulation Into Reality: Increasing Student Competence And Confidence, Debra Wagner, Mary Bear, Jane Sander

Debra L Wagner

Clinical experiences are an essential part of nursing education as students learn technical skills, build on critical thinking skills, and hone skills in patient teaching. To build competence and confidence in each of these skill areas, an innovative clinical experience for senior students enrolled in women’s health nursing was developed to provide nursing care and independent discharge teaching for postpartum mothers. Faculty facilitated this clinical experience by designing a simulation laboratory for students to practice their maternal self-care teaching and infant care skills prior to beginning their clinical rotation. In the hospital, students spent a day independently prioritizing new mothers’ …


Patient Satisfaction With Nursing Care: A Concept Analysis Within A Nursing Framework, Debra Wagner, Mary Bear Feb 2009

Patient Satisfaction With Nursing Care: A Concept Analysis Within A Nursing Framework, Debra Wagner, Mary Bear

Debra L Wagner

Background.  Patient satisfaction is an important indicator of quality of care, and healthcare facilities are interested in maintaining high levels of satisfaction in order to stay competitive in the healthcare market. Nursing care has a prominent role in patient satisfaction. Using a nursing model to measure patient satisfaction with nursing care helps define and clarify this concept.

Data sources.  Rodgers’ evolutionary method of concept analysis provided the framework for this analysis. Data were retrieved from the Cumulative Index of Nursing and Allied Health Literature and MEDLINE databases and the ABI/INFORM global business database. The literature search used the keywords patient …