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The Use Of A Kiosk-Model Bilingual Self-Triage System In The Pediatric Emergency Department, Madhumita Sinha, Kai-Ning Khor, Ashish Amresh, David Drachman, Alan Frechette
The Use Of A Kiosk-Model Bilingual Self-Triage System In The Pediatric Emergency Department, Madhumita Sinha, Kai-Ning Khor, Ashish Amresh, David Drachman, Alan Frechette
Ashish Amresh
Streamlining the triage process is the key to improving emergency department (ED) workflow. Our objective was to determine if parents of pediatric ED patients in, low-literacy, inner-city hospital, who used the audio-assisted bilingual (English/Spanish) self-triage kiosk, were able to enter their child's medical history using a touch screen panel with greater speed and accuracy than routine nurse-initiated triage.