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Health and Medical Administration
The University of San Francisco
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Manager Onboarding To Improve Knowledge And Confidence To Lead, Christine (Tina) K. Asiimwe
Manager Onboarding To Improve Knowledge And Confidence To Lead, Christine (Tina) K. Asiimwe
Doctor of Nursing Practice (DNP) Projects
Background: Primary care (PC) is increasingly the setting for affordable, coordinated, end-to-end patient care, with PC managers in charge of organizational performance. While PC managers are central to high-functioning teams, they often receive inadequate onboarding.
Local Problem: Primary care onboarding competes with other operational priorities and faces time constraints, lack of mentorship, and cost.
Context: At an integrated healthcare system, a need was identified to develop structured, role-specific onboarding for newly hired PC managers to improve knowledge and confidence to lead.
Interventions: Bauer’s Four Cs framework for onboarding guided the development of a manager onboarding program for 12 new PC …