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The Role Of Interactive And Critical Health Literacy In Appointment Cancellations: A Quality Assurance Survey, Amanda Nielsen

Theses and Dissertations

Objective: An agency located in the Midwest identified a 30 percent cancellation rate in their federally funded Part C early intervention (EI) program. Parents and caregivers of children with developmental delays tend to access and utilize the health care system and programs aimed at improving developmental outcomes more frequently. These children will likely benefit from caregivers who have ample health literacy to navigate the complicated systems of care. Although the role of functional health literacy (i.e., reading and numeracy skills) on health and developmental outcomes is well documented in the literature, limited research exists on the importance of interactive and …