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Who To Choose? Rating Broker Best Practices In The Medicare Advantage Industry, Darwin R. Hale Oct 2021

Who To Choose? Rating Broker Best Practices In The Medicare Advantage Industry, Darwin R. Hale

USF Tampa Graduate Theses and Dissertations

The purpose of this study is to help navigate the U.S. Healthcare system in a way that maximizes value and minimizes risk to Medicare Beneficiaries. We do this through the creation of a tool that will aid in the selection of an independent health broker. Brokers are the trusted resource who have the responsibility and expertise to optimize client value through needs analysis, education, and expectations setting. Beneficiaries need help with life impacting health and wellness decisions and ongoing support across the continuum of care. The qualitative research included interviews of industry experts with combined Medicare experience of more than …


Reference-Dependent Choice On Digital Platforms, Joshua K. Kaisen Jun 2021

Reference-Dependent Choice On Digital Platforms, Joshua K. Kaisen

USF Tampa Graduate Theses and Dissertations

Throughout this dissertation I explore a significant departure from the standard model of rationality known as reference-dependence. The theory reference-dependence asserts that an individual’s choice is dependent on their frame of reference established through factors divorced from their rational cost and benefit. This behavior is inefficient as individuals fail to rationally optimize their payoffs. This behavior is understudied in natural settings where isolating specific stimuli which may establish a reference is challenging. However, digital platforms contain limited stimuli which are fully observable to researchers and present an ideal setting to study the theory of reference-dependence. Thus, I introduce three new …