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The Benefits Of Task And Cognitive Workload Support For Operators In Ground Handling, Maria Chiara Leva, Yilmar Builes

Conference papers

The scope of the present work is to report an action research project applied to the relationship of task and cognitive workload support on one of the most important aspects of an airport: ground handling. At the beginning of the project workload management was not in the scope of work but as the project progressed and preliminary results and feedback were gained the researcher came to realize that some form of workload management support was also achieved as a by-product. The present paper is an attempt to account for what was achieved and how. Safe and efficient ground handling during …