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- People with disabilities (4)
- Employment (3)
- One-Stop Career Centers (3)
- Community rehabilitation providers (2)
- Employment services (2)
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- Integrated employment (2)
- Workforce development (2)
- Americans with Disabilities Act of 1990 (1)
- Centers of Medicare and Medicaid Services (1)
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- Local area systems collaboration (1)
- Massachusetts (1)
- Mystery shoppers (1)
- Non-work day services (1)
- Non-work programs (1)
- People with developmental disabilities (1)
- Postsecondary education (1)
- Rehabilitation Act of 1973 (1)
- Publication
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- Research to Practice Series, Institute for Community Inclusion (3)
- The Institute Brief Series, Institute for Community Inclusion (2)
- All Institute for Community Inclusion Publications (1)
- MassWorks Series, Institute for Community Inclusion (1)
- Tools for Inclusion Series, Institute for Community Inclusion (1)
Articles 1 - 8 of 8
Full-Text Articles in Disability Law
Tools For Inclusion: Getting The Most From The Public Vocational Rehabilitation System, Colleen Condon, Cecilia Gandolfo, Lora Brugnaro, Cindy Thomas, Pauline Donnelly
Tools For Inclusion: Getting The Most From The Public Vocational Rehabilitation System, Colleen Condon, Cecilia Gandolfo, Lora Brugnaro, Cindy Thomas, Pauline Donnelly
Tools for Inclusion Series, Institute for Community Inclusion
Every state has a vocational rehabilitation agency that is designed to help individuals with disabilities meet their employment goals. Vocational rehabilitation agencies assist individuals with disabilities to prepare for, get, keep, or regain employment. This publication answers questions frequently asked by individuals with disabilities. For consumers.
Institute Brief: Making Experiential Education Accessible For Students With Disabilities, Cynthia Zafft, Sara Sezun, Melanie Jordan
Institute Brief: Making Experiential Education Accessible For Students With Disabilities, Cynthia Zafft, Sara Sezun, Melanie Jordan
The Institute Brief Series, Institute for Community Inclusion
College students with disabilities enter with less work experience and have a harder time finding jobs than their nondisabled peers. Experiential education-- mentoring, internships, job shadowing, and so on-- can create a bridge to graduation and employment. However, that requires college professionals to consider access issues for all students. A new Institute Brief provides basic disability awareness information, suggests ways to create welcoming career offices, and offers ideas to increase access to experiential education.
Economic Engagement: An Avenue To Employment For Individuals With Disabilities, William Kiernan, John Halliday, Heike Boeltzig
Economic Engagement: An Avenue To Employment For Individuals With Disabilities, William Kiernan, John Halliday, Heike Boeltzig
All Institute for Community Inclusion Publications
The role that employment has played for persons with disabilities over the past several decades has moved from one of no engagement in the workforce to a realization that persons with disabilities can work and are interested in working. The shrinking workforce has increased employers' interest in looking at the full range of potential workers, including those previously considered unemployable. The growing economy—coupled with the declining birth rate, the increase in technology and supports for a diverse workforce, and the increasing expectation that all persons should be provided with the opportunity to work—has led to a new view of individuals …
Institute Brief: Taking The Mystery Out Of Customer Service, Heike Boeltzig, Lora Brugnaro, Cecilia Gandolfo, Amy Gelb, Karen Zimbrich, Lara Enein-Donovan, Cindy Tsui, Joy Gould
Institute Brief: Taking The Mystery Out Of Customer Service, Heike Boeltzig, Lora Brugnaro, Cecilia Gandolfo, Amy Gelb, Karen Zimbrich, Lara Enein-Donovan, Cindy Tsui, Joy Gould
The Institute Brief Series, Institute for Community Inclusion
With the current emphasis on universal access to employment services for all members of the community, the workforce development field needs to evaluate service delivery. A "mystery shopper" program is one of many evaluation tools available to ensure continuous quality improvement and customer satisfaction. This technique allows organizations to collect data on the experiences of One-Stop Career Center customers from the customer perspective. The brief includes a sample shopper questionnaire.
Research To Practice: The National Survey Of Community Rehabilitation Providers, Fy2002-2003, Report 2: Non-Work Services, Jennifer Sullivan Sulewski, Heike Boeltzig, Deborah Metzel, John Butterworth, Dana Scott Gilmore
Research To Practice: The National Survey Of Community Rehabilitation Providers, Fy2002-2003, Report 2: Non-Work Services, Jennifer Sullivan Sulewski, Heike Boeltzig, Deborah Metzel, John Butterworth, Dana Scott Gilmore
Research to Practice Series, Institute for Community Inclusion
The second in a series exploring the services people with developmental disabilities receive from community rehabilitation providers (CRPs). Despite recent ideological emphasis on work, the majority of CRPs continued to offer non-work programs and a substantial proportion of the people they served were involved in those programs. Overall, the findings raise questions about CRP commitment to community integration.
Research To Practice: The National Survey Of Community Rehabilitation Providers, Fy2002-2003, Report 1: Overview Of Services And Provider Characteristics, Deborah Metzel, Heike Boeltzig, John Butterworth, Dana Scott Gilmore
Research To Practice: The National Survey Of Community Rehabilitation Providers, Fy2002-2003, Report 1: Overview Of Services And Provider Characteristics, Deborah Metzel, Heike Boeltzig, John Butterworth, Dana Scott Gilmore
Research to Practice Series, Institute for Community Inclusion
Two briefs examine the services people with developmental disabilities receive from community rehabilitation providers (CRPs). Despite recent emphasis on work in the disability field, people with DD were predominantly in sheltered employment or non-work services. Of people with DD in integrated employment, the majority had individual competitive jobs. However, three group employment models had above-average percentages of individuals with DD.
Research To Practice: State Agency Systems Collaboration At The Local Level: Gluing The Puzzle Together, The Staff Perspective, Gabriella Santoro Rado, Doris Hamner, Susan Foley
Research To Practice: State Agency Systems Collaboration At The Local Level: Gluing The Puzzle Together, The Staff Perspective, Gabriella Santoro Rado, Doris Hamner, Susan Foley
Research to Practice Series, Institute for Community Inclusion
Some states acknowledge the benefits of interagency collaboration but have trouble putting it into action. ICI researchers worked with local offices to help them improve the One-Stop Career Center network for people with disabilities. This brief gives an "in the trenches" view of tools that worked.
Massworks: Massachusetts Launches The Disability Program Navigator Initiative, Institute For Community Inclusion, University Of Massachusetts Boston
Massworks: Massachusetts Launches The Disability Program Navigator Initiative, Institute For Community Inclusion, University Of Massachusetts Boston
MassWorks Series, Institute for Community Inclusion
Welcome to MassWorks, our initiative for disability, workforce development, and employment professionals in Massachusetts. All too often, it seems, we work towards the same goals from different sides. With the many day-to day demands of our jobs, it's easy to miss opportunities to share ideas and resources across agencies. The aim of MassWorks is to bring information to workforce and disability professionals who have the goal of improving employment outcomes for Mass. residents with disabilities.