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Technology Influences On Small Logistics Providers: A Case Study Analysis, Pietro Evangelista, Alan Mckinnon, Edward Sweeney
Technology Influences On Small Logistics Providers: A Case Study Analysis, Pietro Evangelista, Alan Mckinnon, Edward Sweeney
Conference papers
ICT has triggered many changes in the logistics service industry. New technology is reshaping the organisation and structure of this industry as ICT impacts significantly on the operations of 3PLs. Within this process, while large 3PLs are gaining substantial benefits from technology usage, the nature of changes resulting from ICT usage in small 3PLs remains unclear. This is critical particularly for those markets populated by a high number of small 3PLs such as the Italian logistics industry. From the research point of view, there is still a gap in the literature where the role of technological capability in small 3PLs …